Awareness of your own feelings, matched by an ability to control them rather than let them get the better of you. This awareness is driven by a degree of self-belief that leads you to feel you can manage your emotions and control your impact in the workplace.
Emotional resilience - the ability to perform consistently in a range of situations under pressure and to adapt your behaviour appropriately. Includes the ability to retain your focus in the face of personal criticism.
Motivation - the drive and energy to achieve results, make an impact and balance short- and long-term goals.
The ability to take other people's needs and perceptions into account when you are making decisions.
Influence - persuasive skills.
Decisiveness - the ability to arrive at clear decisions and drive them through when presented with incomplete or ambiguous information, using both logic and emotion.
Conscientiousness and integrity - the ability to display clear commitment to a course of action in the face of challenge, and to match words and deeds.
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- Higher Education
- London Metropolitan University
- University Of The Arts London