Sir: I agree with Julie Friend (letter, 13 April) about the way in which British Telecom is handling the change of some dialling codes. I recently logged on to the official web-site, www.numberchange.org, only to find that there was no e-mail address to register any complaint, question or suggestion. There is only one other site I know where e-mail comments are not accepted. That belongs to an organisation so arrogant that it thinks it has no need to listen to members of the public - the International Olympic Committee. Enough said.
The Rev DAVID E FLAVELL