Letter: IT strikes again
Thursday 15 July 1999
The Government also suffers from two major IT project problems. First, projects are necessarily huge since they deal with millions of pensioners, welfare claimants, passport holders etc. Large size brings large risks.
The pity is that parts of the UK government have not learnt what any half-decent cook or DIYer knows: if you've got a big job to do, break it down into several smaller tasks. The US government has already legislated on this to demand a "one step at a time" approach that reduces size and risk. The UK should follow suit.
Second, projects are afflicted by a "two tribes" mentality. IT staff understand technology but not government. Public officials and politicians understand government but not the technology. "Hybrid managers", who understand both perspectives, are the answer.
But instead, the tribal gap is worsening with growing sub-contracting of government IT work to the private sector. This creates a clash of culture and values, and passes the buck of government IT leadership to commercial firms.
Dr RICHARD HEEKS
University of Manchester
Arts & Ents blogs
- 1 Home Office says Nigerian asylum-seeker can’t be a lesbian as she’s got children
- 2 What happens to your body when you give up sugar?
- 3 Drugs Live cannabis trial: Hash is less harmful than any other drug, expert claims
- 4 Turkish Airlines flight TK 726 crash-lands on Nepal runway amid dense fog
- 5 Apple and Google users being spied on for a decade because of 'Freak' security flaw
Glastonbury 2015: Coldplay will not headline but Florence Welch might play, says Emily Eavis
Kurt Cobain's life and death: Montage of Heck film uses unseen footage to tell Nirvana frontman's story
Mal Peet dead at 67: Tributes to children's author who was 'universally adored'
Fifty Shades of Grey movie shows first sex scene 'after 40 minutes'
Drugs Live: Twitter responds to Jon Snow and Jennie Bond smoking cannabis
Durham Free School: 'Creationism taught at' free school facing closure
Nearly 100,000 of Britain's poorest children go hungry after parents' benefits are cut
Ukip would cut billions from Scottish budget to fund English tax cuts
End of the licence fee: BBC to back radical overhaul of how it is funded
Ukraine crisis: Top Chinese diplomat backs Putin and says West should 'abandon zero-sum mentality'
Boris Nemtsov shot dead: Outspoken Putin critic who had expressed fears for his life is killed near the Kremlin