The word "callous" is neither in Lord Jauncey's report nor in the body of the article as printed.
The first paragraph of the article states that the Dean was reprimanded by a government report for the way in which he dismissed Dr and Mrs Neary. The advice of Lord Jauncey to the Queen is not a government report.
Essentially he had to consider whether the Dean and Chapter (not the Dean alone) were justified in concluding that actions amounting to gross misconduct had occurred.
PETER BOTTOMLEY MP
(Worthing West, C)
House of Commons