These frustrations are felt ten-fold by the UK's 1.7 million people with serious sight problems or blindness.
Poor design renders many government web sites totally inaccessible to disabled Net users who rely on effective structure to a far greater degree than sighted surfers.
If inaccessible design continues to socially exclude disabled people, information poverty will characterise blind people long into the next century.
Campaigns Officer (Access to Digital)
Royal National Institute for the Blind