David Richards, director: 'Russ approached it very tentatively, rather nervously; he was very aware of his own limitations and his main shortcoming was his lack of confidence at the beginning. He learnt from his co-star Michael Williams how to underplay, to do less and let the feeling come from inside rather than stick it on like a mask. We tried to locate parts of his personality which had similarities with the character he was playing: Russ puts a lot of value into being kind, considerate and pleasant and we tried to bring out this decency in the characterisation.'
Ken Blakeson, script-writer: 'As soon as I saw him, I thought he could play the part because he was totally unlike the Russ Abbot I'd seen on TV.'
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