Now we can purchase many of these products from the comfort of our home. And for those of us who have a home computer and a modem, we can use them to buy motor and household insurance. Very soon, Eagle Star Direct plans to offer its personal pensions over the Internet.
Costs have been cut and charges slashed by the direct providers. Instead of having offices all over the country employing hundreds of salespeople and back up staff, by using sophisticated computers at just one location manned by advisers and operators at the other end of the phone, customers get a much better deal.
And we like what the direct providers offer. So much so, that in some areas, such as car insurance, the largest companies are those which sell directly to the public. On the following pages some of the financial products now available over the telephone are considered, and how using them can provide substantial savings. - Tony LyonsReuse content