Simon Read

Simon Read is Personal Finance Editor at The Independent. He edits the Saturday Your Money section as well as writing for the news and business pages of the Independent and i newspaper.

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For some, the customer is always wrong

Figures showing how well financial firms deal with customer complaints are always interesting. While we expect that the biggest firms – the high street banks – will have the most complaints, it’s interesting to find out which have the most upheld against them.

Fewer than a third of those surveyed said they have a pension scheme offered through their employer

Crisis looms as only half of Brits have a pension

Almost half of British people don’t have any kind of pension, alarming research published by the Chartered Institute of Payroll Professionals has revealed.

The Competition and Markets Authority found the average initial payday loan taken out is £260

Payday loan problems soaring, says debt charity

StepChange reported that between January and June 2014 it handled more than £72 million worth of payday loan debt

Fraudsters target restaurants in latest phone scam

Restaurant owners are being warned to stay vigilant as fraudsters target diners in a new phone scam, according to the latest intelligence from Financial Fraud Action UK’s fraud intelligence bureau.

Four million signed up for company pension scheme following government’s auto-enrolment

More than four million people have now signed up for their company’s pension scheme because of the government’s auto-enrolment policy, new figures have revealed.

Cheap credit websites slammed by Financial Ombudsman

Websites that take hundreds of pounds from unwitting consumers on the promise of finding cheap credit, only for the loans never to materialise, have been slammed by the Financial Ombudsman.

Dismal European data sparks fresh concerns

Investors face worrying times as Germany and France both post poor economic figures

More than one in four adults forced to borrow money from family members

More than one in four adults has been forced to borrow money from family members. And it’s not just a matter of a few quid: new research published today suggests the average amount lent to parents, siblings and children is £2,123.

Money alert: Overdrafts at HSBC and First Direct

From November HSBC and first direct customers who drift into the red without permission will face different charges.

Bargain Hunter: Find a football deal that suits you - without paying the penalty

The start of the 2014-15 Premier League season has prompted a range of new TV deals this week.

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Chief inspector of GPs: ‘Most doctors don’t really know what bad practice can be like for patients’

Steve Field: ‘Most doctors don’t really know what bad practice can be like for patients’

The man charged with inspecting doctors explains why he may not be welcome in every surgery
Stolen youth: Younger blood can reverse many of the effects of ageing

Stolen youth

Younger blood can reverse many of the effects of ageing
Bob Willoughby: Hollywood's first behind the scenes photographer

Bob Willoughby: The reel deal

He was the photographer who brought documentary photojournalism to Hollywood, changing the way film stars would be portrayed for ever
Hollywood heavyweights produce world's most expensive corporate video - for Macau casino

Hollywood heavyweights produce world's most expensive corporate video - for Macau casino

Scorsese in the director's chair with De Niro, DiCaprio and Pitt to star
Angelina Jolie's wedding dress: made by Versace, designed by her children

Made by Versace, designed by her children

Angelina Jolie's wedding dressed revealed
Anyone for pulled chicken?

Pulling chicks

Pulled pork has gone from being a US barbecue secret to a regular on supermarket shelves. Now KFC is trying to tempt us with a chicken version
9 best steam generator irons

9 best steam generator irons

To get through your ironing as swiftly as possible, invest in one of these efficient gadgets
'I’ll tell you what I would not serve - lamb and potatoes': US ambassador hits out at stodgy British food served at diplomatic dinners

'I’ll tell you what I would not serve - lamb and potatoes'

US ambassador hits out at stodgy British food
Radio Times female powerlist: A 'revolution' in TV gender roles

A 'revolution' in TV gender roles

Inside the Radio Times female powerlist
Endgame: James Frey's literary treasure hunt

James Frey's literary treasure hunt

Riddling trilogy could net you $3m
Fitbit: Because the tingle feels so good

Fitbit: Because the tingle feels so good

What David Sedaris learnt about the world from his fitness tracker
Saudis risk new Muslim division with proposal to move Mohamed’s tomb

Saudis risk new Muslim division with proposal to move Mohamed’s tomb

Second-holiest site in Islam attracts millions of pilgrims each year
Alexander Fury: The designer names to look for at fashion week this season

The big names to look for this fashion week

This week, designers begin to show their spring 2015 collections in New York
Will Self: 'I like Orwell's writing as much as the next talented mediocrity'

'I like Orwell's writing as much as the next talented mediocrity'

Will Self takes aim at Orwell's rules for writing plain English
Meet Afghanistan's middle-class paint-ballers

Meet Afghanistan's middle-class paint-ballers

Toy guns proving a popular diversion in a country flooded with the real thing