The switchboard answered promptly, I explained my specific interest and was put through to 'sales'. I again said which product I was interested in; I was told that dealers did not keep stocks of their products and the nearest place I could see it was at Telford - 150 miles or so from my home. I asked if there was any literature available and was transferred to 'retail'.
For the third time I explained the nature of my interest and was told that the product was sold out and there were no plans to order any more.
This could warrant an apology from yourselves or Mitac. Alternatively you could use it as an illustration of how much smarter British companies will need to be in order to get ahead in a highly competitive industry.
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