Today's letter from the Editor
£16500 - £18500 per annum: Recruitment Genius: One of the leading Mercedes-Ben...
£27500 - £35000 per annum: Recruitment Genius: This is an exciting opportunity...
£19500 - £23500 per annum: Recruitment Genius: Experienced B2B Telemarketer wa...
Negotiable: Recruitment Genius: This global company are looking for two Showro...
i Editor's Letter: What would make you change your bank?
What would it take to make you change your bank? Would the news that your account was being moved to another bank make you think twice? Would the information that your account was being moved to another bank, but that, ahm, actually, the deal had fallen through, and goodness only knew what was going to happen now – would that make you decamp?
How about if you were worried that someone had sent you a phishing email that you had opened, and you rang the bank but they told you it would probably be OK? And then you found that the someone who sent you the phishing email had applied for a smartphone app in your name and was withdrawing money at £100 a pop? Would that give you pause for thought?
How about if it was you, not the bank's security system, that noticed your account was haemorrhaging money? And what if, when you rang the bank to sort it out, they treated you like a criminal and told you that no, you could not regain access to your now frozen account because you were unable to answer their daft questions.
What if they told you this was because they had to be very careful about security (despite the fact that they had given some toerag carte blanche to withdraw money on the smartphone app in your name). And let's say this was the very same bank that, back in June, experienced the mother of all IT meltdowns. You'd be mad to stay, wouldn't you?
So why am I still with NatWest? Well, in the Kafka-esque world that is British high-street banking, I can't really see the advantage of moving elsewhere. I have a bank manager I like, and that personal contact is worth a million IT foul-ups. So far. But only so far.
Stefano Hatfield is awayFollow @VBackyard
- 1 'Cheeky' Nando's under fire for apparently coming onto a customer on Twitter
- 2 Saudi Arabia mosque bombing: Two volunteer security guards hailed as heroes for stopping Isis suicide bomber reaching worshippers
- 3 Playboy model April Summers speaks out about being a victim of revenge porn
- 4 There is something wrong but very right about this Bible illustration
- 5 iPhone 'effective power' text: how to be safe from iOS bug that lets people crash your phone