Today's letter from the Editor
Get i on your iPad
No matter where you are, you can catch up with the latest top-value i every day. It is available on an iPad app - and just like the print version it combines exceptional value with all the quality journalism you need.
It will provide a boon for those who live too far from the newsagent - and for those fed up with fighting for elbow room to read a newspaper on the train. And for those of you further afield, the iPad app is available internationally, having been downloaded and read in 35 countries already.
The Independent brought you the compact newspaper, and now i has brought you a compact electronic edition. Nevertheless the iPad version has exactly the same pages as its print counterpart, designed for people who want a concise, intelligent daily briefing.
You can jump around its sections, add bookmarks, zoom in - and study previously downloaded editions as well.
And once you have unwrapped your iPad, the good news is that the i app is unbeatable value for money...
Users will need to register their name and email address and pay via iTunes (search for 'the i' in the app store):
7 days (6 issues) @ £1.49 = 24.8p/issue
1 month (25 issues) @ £4.99 = 19.96p/issue
3 months (75 issues) @ £12.99 = 17.32p/issue
12 months (312 issues) @ £44.99 = 14.4p/issue
Users can use their subscriptions as credits to purchase back issues.
If I subscribe, do the issues download automatically?
Issue downloads are fulfilled automatically once you click to download.
Can I set up a direct debit?
Payments go through the app store so automatic debit payments are unfortunately not possible. But, Apple makes it easy to buy more copies of i because the App Store keeps your account details current.
How long does a download take?
When you open the app each day it will update with new content; you can then download that day's issue. 56 pages over broadband wi-fi will take under a minute.
How do I zoom in to an article?
Double tap on an article for the first level of zoom. Pinch and spread can then be used for manual adjustments
How do I get back to the homepage?
You can click the books icon on the bottom right at any time to return to the homepage.
Can I search by subject?
You can jump to the various sections through the 'contents' button, found on the bottom toolbar.
Can I view double-page spreads in one screen?
Yes - turn your iPad to 'landscape mode'. When zoomed in you can only view one page at a time.
Will I be notified when my subscription is coming to an end?
On the homepage your subscription counts down on a daily basis. Once it ends the purchase options re-appear.
What time is each day's update normally available? And on what days?
Our updates will go live around midnight the night before the edition (so Monday’s edition will be live at midnight on Sunday).
Can I go back over previous days if I missed a download? How far?
Yes. Our archive goes back to the first day of the paper (though we all need to discuss an archiving system). You can use your subscription credits to purchase back issues
How long will my downloads be stored on my iPad?
Downloads will be stored until you delete them by going into ‘my library’ and clicking the red cross by an issue.
Who do I contact if I'm still having problems?
You can email Help@onlinecloner.com for technical assistance.
Can I use the app when my iPad is not connected to the internet?
Yes, all your issues are stored locally in your iPad. To delete an issue, click the red cross by that issue on the ‘library’ page on the homescreen.
What should I do if the app crashes or a downloaded edition fails to launch?
Try one of two things; first deleting the issue from the 'My library' section, which is available via a button at the top of the app's home screen, and then redownloading the issue. If that doesn't work, a hard reset of your iPad should solve the problem. If the problem persists, please contact Help@onlinecloner.com.
Will the app be compatible with iOS 4.2.2?
Yes, the app will be compatible, but as yet it won’t be optimised for 4.2.2.
How do I cancel my subscription or claim a refund?
Help@onlinecloner.com can help with subscription queries.
I'm not in the UK; can I still download the app?
Yes, distribution of the app is global. So enjoy i whenever and wherever you are.
i is everywhere.
As of 30/11/10, i has been downloaded in 35 countries;
UAE, Austria, Australia, Belgium, Canada, Switzerland, China, Czech Rep, Germany, Denmark, Egypt, Spain, Finland, France, Great Britain, Greece, India, Italy, Japan, S.Korea, Mexico, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Russia, S. Africa, Sweden, Singapore, Thailand, Taiwan... and the USA.
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