Travel questions

Will easyJet refund me for Storm Dennis cancellation?

Simon Calder answers your questions on flight cancellations, IT failures and traumatised parents

Monday 17 February 2020 14:33 GMT
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Some 50,000 passengers had their flights axed ahead of the storm
Some 50,000 passengers had their flights axed ahead of the storm

Q I had my easyJet flight from Bournemouth to Geneva cancelled on Sunday. The easyJet website was down on Friday night, so fearing I would miss out on another flight I booked Jet2 from Stansted instead and asked for a refund. It cost me an extra £600. Can I claim back the difference from easyJet?

James D

A You are among an estimated 50,000 easyJet passengers whose flights this weekend were pre-emptively cancelled by the airline ahead of Storm Dennis.

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