Apple hit with lawsuit over iPhone 4 antenna woes

Apple is hiring antenna engineers to work on its iPhone, the latest generation of which has triggered lawsuits from buyers upset because certain grips choke signal strength.

A posting online at jobs.apple.com said the company is looking for experienced engineers "able to design antennas suitable for wireless handheld devices with excellent radiation performance."

Apple's iPhone 4 launched a week ago with blockbuster sales and complaints by some that cupping the smartphones in a way that covers the lower left corner strangles telecom service signal strength.

The iPhone 4 has silver edging designed as part of the antenna system to improve signal strength.

Apple responded to signal strength complaints by telling owners of its latest generation iPhone to be mindful of how they hold the handsets.

The problem could be fixed by moving one's hand or encasing iPhones in rubber "bumper" frames that Apple sells for 30 dollars.

"Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas," Apple said in a statement.

"This is a fact of life for every wireless phone."

Apple advised users who experience the signal problem to "avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases."

By Thursday, reports surfaced of iPhone 4 buyers unsatisfied with Apple's response filing lawsuits in the United States against the iPhone, iPod, iPad, and Macintosh computer maker.

A lawsuit filed in the state of Maryland wants Apple and exclusive US iPhone telecom service provider AT&T to pay for "unlawful and unconscionable conduct" including "fraud, negligence and deceptive trade practices."

California law firm Kershaw, Cutter and Ratinoff used a freshly redesigned website to recruit disenchanted iPhone 4 buyers for a lawsuit against Apple.

"Thousands of people are really unhappy with their new iPhones and Apple's response to the antenna issue," the law firm said in a blog post. "We told our audience we wanted to hear from them and boy did we."

The law firm said it got 1,400 emails in a single day and that 98 percent of the missives "overwhelmingly expressed discontent."

Antenna concerns did not deter the hordes that descended on Apple stores, with the firm reporting that it sold more than 1.7 million of the smartphones in the first three days on the market.

"I think these issues will sort themselves out," Gartner technology analyst Van Baker told AFP this week. "It is a very impressive phone."

Features luring people to the iPhone 4 include high-definition screens and "FaceTime," which uses a forward facing camera to enable video chat.

The original iPhone launched in 2007 brought smartphones to the masses. Apple has sold more than 50 million of the handsets in the past three years.

But its latest version enters a crowded market full of rivals boasting bigger screens and running on Google's open-source Android operating system, which is more accessible to developers than Apple's tightly guarded system.

Sales of a white iPhone 4 model have been delayed to the second half of July because of unspecified manufacturing difficulties.

The new iPhone will be available in 18 other countries in July and 24 more in August.

Life and Style
ebookNow available in paperback
ebooks
ebookA delicious collection of 50 meaty main courses
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
SPONSORED FEATURES
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Gadgets & Tech

    Recruitment Genius: IT Support Engineer - 2nd & 3rd Line

    £25000 per annum: Recruitment Genius: The IT Support Engineer is needed to ass...

    Recruitment Genius: Junior / Mid Software Developer

    £22000 - £30000 per annum: Recruitment Genius: This is an exciting opportunity...

    Recruitment Genius: IT Service Desk Manager

    £35000 - £40000 per annum: Recruitment Genius: A great opportunity to join a p...

    Recruitment Genius: Graphic and Motion Designer

    Negotiable: Recruitment Genius: Do you get a buzz from thinking up new ideas a...

    Day In a Page

    The long walk west: they fled war in Syria, only to get held up in Hungary – now hundreds of refugees have set off on foot for Austria

    They fled war in Syria...

    ...only to get stuck and sidetracked in Hungary
    From The Prisoner to Mad Men, elaborate title sequences are one of the keys to a great TV series

    Title sequences: From The Prisoner to Mad Men

    Elaborate title sequences are one of the keys to a great TV series. But why does the art form have such a chequered history?
    Giorgio Armani Beauty's fabric-inspired foundations: Get back to basics this autumn

    Giorgio Armani Beauty's foundations

    Sumptuous fabrics meet luscious cosmetics for this elegant look
    From stowaways to Operation Stack: Life in a transcontinental lorry cab

    Life from the inside of a trucker's cab

    From stowaways to Operation Stack, it's a challenging time to be a trucker heading to and from the Continent
    Kelis interview: The songwriter and sauce-maker on cooking for Pharrell and crying over potatoes

    Kelis interview

    The singer and sauce-maker on cooking for Pharrell
    Refugee crisis: David Cameron lowered the flag for the dead king of Saudi Arabia - will he do the same honour for little Aylan Kurdi?

    Cameron lowered the flag for the dead king of Saudi Arabia...

    But will he do the same honour for little Aylan Kurdi, asks Robert Fisk
    Our leaders lack courage in this refugee crisis. We are shamed by our European neighbours

    Our leaders lack courage in this refugee crisis. We are shamed by our European neighbours

    Humanity must be at the heart of politics, says Jeremy Corbyn
    Joe Biden's 'tease tour': Could the US Vice-President be testing the water for a presidential run?

    Joe Biden's 'tease tour'

    Could the US Vice-President be testing the water for a presidential run?
    Britain's 24-hour culture: With the 'leisured society' a distant dream we're working longer and less regular hours than ever

    Britain's 24-hour culture

    With the 'leisured society' a distant dream we're working longer and less regular hours than ever
    Diplomacy board game: Treachery is the way to win - which makes it just like the real thing

    The addictive nature of Diplomacy

    Bullying, betrayal, aggression – it may be just a board game, but the family that plays Diplomacy may never look at each other in the same way again
    Lady Chatterley's Lover: Racy underwear for fans of DH Lawrence's equally racy tome

    Fashion: Ooh, Lady Chatterley!

    Take inspiration from DH Lawrence's racy tome with equally racy underwear
    8 best children's clocks

    Tick-tock: 8 best children's clocks

    Whether you’re teaching them to tell the time or putting the finishing touches to a nursery, there’s a ticker for that
    Charlie Austin: Queens Park Rangers striker says ‘If the move is not right, I’m not going’

    Charlie Austin: ‘If the move is not right, I’m not going’

    After hitting 18 goals in the Premier League last season, the QPR striker was the great non-deal of transfer deadline day. But he says he'd preferred another shot at promotion
    Isis profits from destruction of antiquities by selling relics to dealers - and then blowing up the buildings they come from to conceal the evidence of looting

    How Isis profits from destruction of antiquities

    Robert Fisk on the terrorist group's manipulation of the market to increase the price of artefacts
    Labour leadership: Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea

    'If we lose touch we’ll end up with two decades of the Tories'

    In an exclusive interview, Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea