Apple to offer free cases to iPhone 4 buyers
Friday 16 July 2010
Apple chief executive Steve Jobs said Friday the company will offer free cases to iPhone 4 buyers following reception complaints but said the problem had been exaggerated.
Dow Jones newswire also quoted Jobs, speaking at a press conference for invited journalists at Apple headquarters, as apologizing to iPhone 4 owners who experienced antenna problems with the company's latest smartphone.
Jobs said Apple will provide free cases to iPhone 4 buyers to remedy the problem and refund buyers who purchased the bumpers which fit around the phone already.
Jobs also played down the seriousness of the issue saying other smartphones experienced antenna problems and the iPhone 4's problems had been blown "so out of proportion, it's incredible."
He said the iPhone 4 had received the highest customer satisfaction ever for an Apple device but admitted "we're not perfect."
Jobs said Apple had sold more than three million iPhone 4s since the device was launched three weeks ago and that only 0.55 percent of buyers had called Apple support about the reception issues.
Jobs said only 1.7 percent of US buyers had returned their iPhone 4 to US carrier AT&T, less than a third of the return rate for the previous model, the iPhone 3GS.
Life & Style blogs
Company breaks open Apple Watch to discover what it says is 'planned obsolescence'
KickAssTorrents down: biggest file-sharing site moves to .cr domain after takedowns
Audrey Hepburn is officially Britain’s style icon – 22 years after her death
Is PMS real? The tale of the premenstrual monster and its meaning
The confessions of men who ordered mail-order brides
General Election 2015: Chuka Umunna on the benefits of immigration, humility – and his leader Ed Miliband
The sickening truth about food banks that the Tories don't want you to know
Aaron and Melissa Klein: Oregon anti-gay bakers ordered to pay $135,000 after refusing to make cake for same-sex wedding
EU exit would hit UK economy much harder than neighbouring countries, study finds
Andrew Lloyd Webber: Phantom of the Opera writer mocked after issuing a warning about Ed Miliband and Nicola Sturgeon
General election 2015: Labour will toughen hate crimes legislation surrounding Islamophobia
- 1 Frank Lampard's face drops when Holly Willoughby introduces him as a 'Man City legend'
- 2 'Do not give them a reason': Baltimore man divides police and rioters in hope of avoiding violence
- 3 X Factor in crisis as numbers of people auditioning plummets
- 4 Baltimore riots: Furious mother marches her son home live on TV
- 5 General Election 2015: Stephen Hawking says he will vote Labour
iJobs Gadgets & Tech
£40000 - £48000 per annum + 10% bonus & benefits: Ashdown Group: Systems Engin...
£16000 - £17000 per annum: Recruitment Genius: This company has over 30 years ...
£65K - £75K (DOE) + Benefits: Guru Careers: We are seeking a Creative Director...
£18000 - £25000 per annum: Recruitment Genius: This successful IT reseller bas...