Apple to offer free cases to iPhone 4 buyers
Friday 16 July 2010
Apple chief executive Steve Jobs said Friday the company will offer free cases to iPhone 4 buyers following reception complaints but said the problem had been exaggerated.
Dow Jones newswire also quoted Jobs, speaking at a press conference for invited journalists at Apple headquarters, as apologizing to iPhone 4 owners who experienced antenna problems with the company's latest smartphone.
Jobs said Apple will provide free cases to iPhone 4 buyers to remedy the problem and refund buyers who purchased the bumpers which fit around the phone already.
Jobs also played down the seriousness of the issue saying other smartphones experienced antenna problems and the iPhone 4's problems had been blown "so out of proportion, it's incredible."
He said the iPhone 4 had received the highest customer satisfaction ever for an Apple device but admitted "we're not perfect."
Jobs said Apple had sold more than three million iPhone 4s since the device was launched three weeks ago and that only 0.55 percent of buyers had called Apple support about the reception issues.
Jobs said only 1.7 percent of US buyers had returned their iPhone 4 to US carrier AT&T, less than a third of the return rate for the previous model, the iPhone 3GS.
Life & Style blogs
Alexander McQueen at auction: What makes a really great piece of fashion?
A bottle of wine a day is not bad for you and abstaining is worse than drinking, scientist claims
No female ejaculation, please, we’re British: a history of porn and censorship
Stressed nurses are 'forced to choose between health of patients and their own'
Pornhub: Kim Kardashian's sex tape is the most-watched porn video of all-time
Disgruntled RBS worker writes hilarious open letter to Russell Brand after anti-capitalist publicity stunt leaves him hungry
Shock poll shows voters believe Ukip is to the left of the Tories
Nigel Farage's approval rating hits 'record low' as popularity suffers in wake of Ukip sex scandal
Ukip candidate jokes about 'shooting peasants' in racist and homophobic rant
Pakistan school attack live: Taliban kill at least 132 children in 'horrifying' massacre
Germany sees 'visible rise' in support for far-right extremism in response to perceived 'Islamisation' of the West
- 1 Nigel Farage: Me vs Russell Brand on Question Time – he's got the chest hair but where are his ideas?
- 2 Harry Potter fans can apply to the Hogwarts-inspired College of Wizardry
- 3 Jessica Chambers: 19-year-old woman 'doused with lighter fluid and burned alive' in the US
- 4 Russell Brand calls Nigel Farage 'poundshop Enoch Powell' in BBC Question Time debate
- 5 Orange Wednesdays are no more
iJobs Gadgets & Tech
£25000 - £40000 per annum: Recruitment Genius: A PHP Developer with knowledge ...
£18000 - £23000 per annum + OTE: SThree: SThree are seeking Associate Recruitm...
£33000 - £50000 per annum: Recruitment Genius: This is an exciting opportunity...
£25k - 40k per year + Benefits: Opilio Recruitment: A fantastic opportunity ...