Google to allow phone calls from Gmail
Thursday 26 August 2010
Google said users of Gmail in the US will now be able to call telephones directly from their email, putting it in direct competition with web calling service Skype and more traditional operators such as T Mobile and AT&T.
While Google had already offered computer-to-computer voice and video chat services, it said that starting on Wednesday it will now allow calls to home phones and mobile phones directly from Gmail for the first time.
Google promised free calls to US and Canadian phones from Gmail for the rest of this year and said it would charge low rates for calls made to other countries.
For example it said calls to Britain, France, Germany, China and Japan would be as low as 2 cents per minute.
Analysts said the service would likely be a bigger competitive threat to services like Skype's than to traditional phone companies, which have already been cutting their call prices in recent years in response to stiff competition.
"This is a risk to Skype. It's a competitor with a pretty good brand name," said Hudson Square analyst Todd Rethemeier.
Skype, which owned by private equity firms and eBay Inc and planning a $100 million initial public offering, has long allowed consumers to make calls from computers to phones. Skype became popular by first offering free computer-to-computer voice and video services.
Like Skype, Rethemeier said the Google service will likely be much more popular among U.S. consumers making international calls, than among people calling friends inside the country.
"Calling is so cheap already that I don't think it will attract a huge amount of domestic calling. It could take some of the international market," he said.
Another analyst, Steve Clement from Pacific Crest, said that anybody who is tempted by Internet calling services has likely already disconnected their home phone.
"The type of person who would use a service like that isn't the type of customer who still has a landline," Clement said.
Google said making a call through its service works like a normal phone in that a user could click on the "call phone" option in their chat buddy list in Gmail and type in the number or enter a contact's name.
Calls that cost money will be charged from an online account that users can top up with a credit card, Google said. The service will not be available for making outgoing calls on cell phones because other Google apps already cater to that market, the company added.
Life & Style blogs
McDonald’s launches clothing line using Big Mac prints
Facebook to test 747-sized drones that will beam broadband to the entire world
The distress of some Zayn Malik fans is real, and they need support, say experts
Chair-bound workers 'should move around every hour to reduce physical and mental health risks'
The truth about student sex workers: it's far from Belle Du Jour
Nigel Farage brands LGBT activists 'filth' and 'scum' and accuses them of scaring away his children after they invade his local pub
Ukip supporters are 55 or older, white and socially conservative, finds British Social Attitudes Report
JK Rowling responds to fan tweeting she 'can't see' Dumbledore being gay
Russia threatens Denmark with nuclear weapons if it tries to join Nato defence shield
Jeremy Clarkson sacked live: Alan Yentob 'wouldn't rule out' ex Top Gear host's BBC return
Germanwings plane crash live: Andreas Guenter Lubitz intentionally crashed flight 9525 into the Alps in act of mass murder and suicide – latest
- 1 Germanwings crash: Police make 'significant discovery' at home of co-pilot Andreas Lubitz
- 2 Germanwings captain Patrick Sondenheimer tried to break into locked cockpit door 'with an axe' as plane was descending
- 3 Zayn Malik already working on solo material, just days after quitting One Direction
- 4 The West has it totally wrong on Lee Kuan Yew
- 5 #FreeTheNipple: Women in Iceland bare breasts in solidarity with trolled student
iJobs Gadgets & Tech
£30000 - £40000 per annum: Recruitment Genius: Our client is looking to find a...
£21000 - £23600 per annum: Recruitment Genius: An exciting opportunity to join...
£22000 - £28000 per annum: Ashdown Group: This is a large multi-site operation...
£50000 - £65000 per annum: Recruitment Genius: Due to continued business growt...