Malware may knock thousands off the internet on Monday

 

The warnings about the Internet problem have been splashed across Facebook and Google. Internet service providers have sent notices, and the FBI set up a special website.

But hundreds of thousands of people around the world may still lose their internet service on Monday unless they do a quick check of their computers for malware that could have taken over their machines more than a year ago.

Despite repeated alerts, the number of computers that probably are infected is more than 277,000 worldwide, down from about 360,000 in April.

Users whose computers are still infected on Monday will lose their ability to go online, and they will have to call their service providers for help deleting the malware and reconnecting to the internet.

The problem began when international hackers ran an online advertising scam to take control of more than 570,000 infected computers around the world. When the FBI went in to take down the hackers late last year, agents realised that if they turned off the malicious servers being used to control the computers, all the victims would lose their internet service.

In a highly unusual move, the FBI set up a safety net. They brought in a private company to install two clean internet servers to take over for the malicious servers so that people would not suddenly lose their internet.

But that temporary system will be shut down at 12:01 a.m. EDT Monday (0401 GMT), 9 July .

Most victims don't even know their computers have been infected, although the malicious software probably has slowed their Web surfing and disabled their antivirus software, making their machines more vulnerable to other problems.

But popular social networking sites and internet providers have gotten more involved, reaching out to computer users to warn of the problem.

According to Tom Grasso, an FBI supervisory special agent, many internet providers are ready for the problem and have plans to try to help their customers. Some, such as Comcast in the US, already have reached out.

The company sent out notices and posted information on its website. Because the company can tell whether there is a problem with a customer's internet server, Comcast sent an email, letter or internet notice to customers whose computers appeared to be affected.

Grasso said other internet providers may come up with technical solutions that they will put in place on Monday that will either correct the problem or provide information to customers when they call to say their internet isn't working. If the internet providers correct the server problem, the internet will work, but the malware will remain on victims' computers and could pose future problems.

In addition to individual computer owners, about 50 Fortune 500 companies are still infected, Grasso said.

Both Facebook and Google created their own warning messages that showed up if someone using either site appeared to have an infected computer. Facebook users would get a message that says, "Your computer or network might be infected," along with a link that users can click for more information.

Google users got a similar message, displayed at the top of a Google search results page. It also provides information on correcting the problem.

To check whether a computer is infected, users can visit a website run by the group brought in by the FBI: http://www.dcwg.org .

The site includes links to respected commercial sites that will run a quick check on the computer, and it also lays out detailed instructions if users want to actually check the computer themselves.

AP

PROMOTED VIDEO
Life and Style
ebooksA superb mix of recipes serving up the freshest of local produce in a delicious range of styles
Life and Style
ebooksFrom the lifespan of a slug to the distance to the Sun: answers to 500 questions from readers
Arts and Entertainment
Robert De Niro, Martin Scorsese and DiCaprio, at an awards show in 2010
filmsDe Niro, DiCaprio and Pitt to star
News
i100
News
In this photo illustration a school student eats a hamburger as part of his lunch which was brought from a fast food shop near his school, on October 5, 2005 in London, England. The British government has announced plans to remove junk food from school lunches. From September 2006, food that is high in fat, sugar or salt will be banned from meals and removed from vending machines in schools across England. The move comes in response to a campaign by celebrity TV chef Jamie Oliver to improve school meals.
science
Sport
England captain Wayne Rooney during training
FOOTBALLNew captain vows side will deliver against Norway for small crowd
Life and Style
Red or dead: An actor portrays Hungarian countess Elizabeth Báthory, rumoured to have bathed in blood to keep youthful
health
News
peopleJustin Bieber charged with assault and dangerous driving after crashing quad bike into a minivan
News
peopleHis band Survivor was due to resume touring this month
News
people'It can last and it's terrifying'
Life and Style
fashionModel of the moment shoots for first time with catwalk veteran
Sport
Radamel Falcao poses with his United shirt
FOOTBALLRadamel Falcao's journey from teenage debutant in Colombia to Manchester United's star signing
Life and Style
fashionAngelina Jolie's wedding dressed revealed
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Gadgets & Tech

    Front-Office Developer (C#, .NET, Java, AI)

    £40000 - £45000 per annum + Benefits + Bonus: Harrington Starr: Front-Office D...

    C# Software Engineer (ASP.NET, C#, CSS, Java Script, JQuery)

    £40000 - £50000 per annum + Benefits, Training & Bonus: Harrington Starr: C# S...

    Systems Administrator (SharePoint) - Central London - £36,500

    £35000 - £36500 per annum: Ashdown Group: Systems Administrator (SharePoint) -...

    Derivatives Risk Commodities Business Analyst /Market Risk

    £600 - £800 per day: Harrington Starr: Derivatives Risk Commodities Business A...

    Day In a Page

    Chief inspector of GPs: ‘Most doctors don’t really know what bad practice can be like for patients’

    Steve Field: ‘Most doctors don’t really know what bad practice can be like for patients’

    The man charged with inspecting doctors explains why he may not be welcome in every surgery
    Stolen youth: Younger blood can reverse many of the effects of ageing

    Stolen youth

    Younger blood can reverse many of the effects of ageing
    Bob Willoughby: Hollywood's first behind the scenes photographer

    Bob Willoughby: The reel deal

    He was the photographer who brought documentary photojournalism to Hollywood, changing the way film stars would be portrayed for ever
    Hollywood heavyweights produce world's most expensive corporate video - for Macau casino

    Hollywood heavyweights produce world's most expensive corporate video - for Macau casino

    Scorsese in the director's chair with De Niro, DiCaprio and Pitt to star
    Angelina Jolie's wedding dress: made by Versace, designed by her children

    Made by Versace, designed by her children

    Angelina Jolie's wedding dressed revealed
    Anyone for pulled chicken?

    Pulling chicks

    Pulled pork has gone from being a US barbecue secret to a regular on supermarket shelves. Now KFC is trying to tempt us with a chicken version
    9 best steam generator irons

    9 best steam generator irons

    To get through your ironing as swiftly as possible, invest in one of these efficient gadgets
    England v Norway: Wayne Rooney admits England must ‘put on a show’ to regain faith

    Rooney admits England must ‘put on a show’ to regain faith

    New captain vows side will deliver for small Wembley crowd
    ‘We knew he was something special:’ Radamel Falcao's journey from teenage debutant to Manchester United's star signing

    ‘We knew he was something special’

    Radamel Falcao's journey from teenage debutant to Manchester United's star signing
    'I’ll tell you what I would not serve - lamb and potatoes': US ambassador hits out at stodgy British food served at diplomatic dinners

    'I’ll tell you what I would not serve - lamb and potatoes'

    US ambassador hits out at stodgy British food
    Radio Times female powerlist: A 'revolution' in TV gender roles

    A 'revolution' in TV gender roles

    Inside the Radio Times female powerlist
    Endgame: James Frey's literary treasure hunt

    James Frey's literary treasure hunt

    Riddling trilogy could net you $3m
    Fitbit: Because the tingle feels so good

    Fitbit: Because the tingle feels so good

    What David Sedaris learnt about the world from his fitness tracker
    Saudis risk new Muslim division with proposal to move Mohamed’s tomb

    Saudis risk new Muslim division with proposal to move Mohamed’s tomb

    Second-holiest site in Islam attracts millions of pilgrims each year
    Alexander Fury: The designer names to look for at fashion week this season

    The big names to look for this fashion week

    This week, designers begin to show their spring 2015 collections in New York