Microsoft on Win 7 black screen of death - 'not us'
Wednesday 02 December 2009
Microsoft says it can find no evidence that its security updates were causing serious problems in Windows 7 computers, and is pointing at malware as a potential culprit.
There were reports last week after UK security firm Prevx said users were seeing the 'black screen of death' - a completely blank screen after logging on - after applying security updates.
Prevx told BBC that it issued a fix that worked on some machines, but not on onther.
The company said system registry changes were the likely cause of the problems - but Microsoft denies that its system updates have modified permissions in the Windows registry.
Microsoft says that it has conducted a comprehensive review of its November updates.
"That investigation has shown that none of these updates make any changes to the permissions in the registry," said a blog entry from Microsoft's Security Response Centre.
"Thus, we don't believe the updates are related to the 'black screen' behaviour described in these reports.
"Because these reports were not brought to us directly, it's impossible to know conclusively what might be causing a 'black screen' in those limited instances where customers have seen it.
"However, we do know that 'black screen' behaviour is associated with some malware families such as Daonol."
Prevx spokesman David Kennerly blogged that users were reloading Windows to fix the problem, while offering its 'fix'.
"There can be many causes," he said, "But if your black screen woes began in the last two weeks after a Windows update or after running any security program (including Prevx) to remove malware during this time then this fix will have a high probability of working."
He said the company had identified ten or more problems that can trigger the dreaded black screen and that Windows 7, Vista, XP, NT and Windows 2000 are affected.
Source: NZ Herald
Marvel has released the first teaser trailer a week early after it leaked online
Life & Style blogs
Nokia no more: Microsoft drops once-ubiquitous mobile name – in favour of its Lumia brand
Fake goats’ cheese found in supermarkets
Alternatives to cow’s milk can cause Vitamin D deficiency
Handy hacks that make life easier: New book reveals how to rid your inbox of spam, protect your passwords and amplify your iPhone
St Bees in Cumbria is named the best place to raise a family in the UK
Cameron is warned 'no possibility' of UK reducing immigration and that bid to bring in quota on migrant workers would be illegal
Of course, teenage girls need role models – but not like beauty vlogger Zoella
Support for EU membership 'at highest level since 1991' with most Brits wanting to stay 'in'
Residents should throw a street party and mix with immigrant neighbours, councils told
Russell Brand threatened with arrest after filming outside Fox News headquarters
London bus driver 'kicks gay couple off for kissing'
- 1 Nokia no more: Microsoft drops once-ubiquitous mobile name – in favour of its Lumia brand
- 2 Renee Zellweger on plastic surgery: 'I'm living a fulfilling life and I'm thrilled that perhaps it shows'
- 3 Banksy not arrested: Internet duped by fake report claiming artist's identity revealed
- 4 Australian café owner sparks debate after saying 'No' to having unruly children on premises
- 5 Paralysed man Darek Fidyka walks again after treatment by British doctors on brink of 'cure' for paralysis
iJobs Gadgets & Tech
£250 - £300 Per Day: Clearwater People Solutions Ltd: **URGENT CONTRACT** Our...
£30000 - £40000 per annum + benefits and bonus: Ashdown Group: SQL Developer -...
£30000 - £40000 per annum + benefits and bonus: Ashdown Group: SQL Developer ...
£35000 - £50000 per annum + Benefits + bonus: Ampersand Consulting LLP: .NET a...