Mobile phone users can set web bill ceiling

New moves limiting mobile phone bills for surfing the internet came into force yesterday – potentially saving customers from "horrible shocks", according to the European Commission.

New moves limiting mobile phone bills for surfing the internet came into force yesterday – potentially saving customers from “horrible shocks”, according to the European Commission.

Customers can now oblige mobile phone operators to cut them off when their surfing bill reaches a pre-set amount. And if customers do not set a limit, EU rules require the operator not to allow the bill to exceed €50 (£45) a month without warning the user. The limit runs until July, by which time it is hoped users will be routinely informing operators of their spending ceiling.