Parents whose son spent £1,700 of their money on 'free' iPad game gets full refund from Apple
The parents of a five-year-old boy who spent £1,700 of their money on iTunes have received a full refund from Apple.
Greg Kitchen, from Bristol, had punched in his iPad's passcode when he thought his son Danny asked to download a free game, but later received emails from Apple detailing successive payments of £69.99 to iTunes.
Mr Kitchen and his wife Sharon dismissed the emails as an error but later received a phone call from their credit card company to query the hefty transactions.
Danny had downloaded Zombies vs Ninja, which lets the player aim ninja-style weapons at cartoon zombies, and although the game itself is free, the user is able to purchase in-game ammunition upgrades for as much as £69.99.
Mrs Kitchen praised Apple for their assistance getting the download
Mrs Kitchen told the BBC Danny was very upset when he realised what he had done and he promised "not to do it again".
Martyn Landi, a writer with Apps magazine, told the BBC: "We are hearing stories like this all the time, so credit to Apple for paying the money back.
"But it is a risky strategy for parents to simply think they can claim the money back if all goes wrong.
"A few seconds spent checking these things can save a lot of money and stress in the long run."
Life & Style blogs
Alexander McQueen at auction: What makes a really great piece of fashion?
A bottle of wine a day is not bad for you and abstaining is worse than drinking, scientist claims
No female ejaculation, please, we’re British: a history of porn and censorship
Stressed nurses are 'forced to choose between health of patients and their own'
Pornhub: Kim Kardashian's sex tape is the most-watched porn video of all-time
Nigel Farage: Me vs Russell Brand on Question Time – he's got the chest hair but where are his ideas?
Shock poll shows voters believe Ukip is to the left of the Tories
Disgruntled RBS worker writes hilarious open letter to Russell Brand after anti-capitalist publicity stunt leaves him hungry
New era of cheap oil 'will destroy green revolution'
Ukip founder Alan Sked and Nigel Farage 'begged Enoch Powell to stand as a candidate'
Ukip candidate jokes about 'shooting peasants' in racist and homophobic rant
- 1 Nigel Farage: Me vs Russell Brand on Question Time – he's got the chest hair but where are his ideas?
- 2 Harry Potter fans can apply to the Hogwarts-inspired College of Wizardry
- 3 Jessica Chambers: 19-year-old woman 'doused with lighter fluid and burned alive' in the US
- 4 Russell Brand calls Nigel Farage 'poundshop Enoch Powell' in BBC Question Time debate
- 5 Orange Wednesdays are no more
iJobs Gadgets & Tech
£15 per hour: Ashdown Group: IT Analyst / Helpdesk - 2 Month Contract - £15ph ...
£35000 - £50000 per annum: Recruitment Genius: This group is the world's secon...
£30000 - £35000 per annum + Benefits: Ashdown Group: Service Desk Analyst (App...
£35000 per annum + Benefits: Ampersand Consulting LLP: 3rd Line Support Engine...