PS4 launch: Early reports of hardware faults dog the console

Reviewers and competition winners who have received copies of the console early have reported problems with the PS4's HDMI input

Excitement over the launch of Sony’s PS4 has been marred by early reports of hardware problems with the console.

Gaming websites including Kotaku and IGN have said that the devices they were given to review failed to work properly. Another individual who won an early edition of the console in a competition has also reported receiving a broken console.

Most outlets suggest that the problems seem to focus on the HDMI port, with Kotaku noting that “we couldn't fully plug an HDMI cable into [it]” and IGN saying that “The console would turn on, accompanied by a pulsing blue light (it should glow white) – but it would not output a signal to the television.”

It’s not known how widespread these problems might be, and the faults are most definitely a minority issue. Reviewers have had their faulty consoles replaced by Sony HQ and have reported that these work as they should.

One consumer who received the console early has appeared in a thread on Reddit under the username Arogon1416:

“When I turn on my console it just sits there pulsing blue. As far as I can tell it is supposed to turn white but it isn't doing that. There is no signal on my tv either. I talked to at least 5 tech support people on the phone and 1 on-line. All of them but two outright refused to help me saying that the console is not yet released and they can't help me.”

If these issues do turn out to be widespread then Sony could have a disaster on its hands comparable with Microsoft’s Red Ring of Death. This hardware fault shut down a large number of Xbox 360s and cost the company more than $1 billion to put right.

Sony’s warranty covers the PS4 for twelve months after purchase but with supplies of the console already tight there might be some disappointed gamers over the Christmas period, stuck at home waiting for a replacement device.

The PS4 goes on sale in the US on 15th November and in the UK on 29th November.

Click here to read our head-to-head comparison of the PS4 and Xbox One

Life and Style
ebookNow available in paperback
ebooks
ebookA delicious collection of 50 meaty main courses
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Gadgets & Tech

    Recruitment Genius: Field Service Engineer - Basingstoke / Reading Area

    £16000 - £27000 per annum: Recruitment Genius: This established name in IT Ser...

    Recruitment Genius: Senior 2nd / 3rd Line IT Service Engineer

    £25000 - £30000 per annum: Recruitment Genius: This company delivers complete ...

    Recruitment Genius: Web / UI / UX Designer

    £22000 - £24000 per annum: Recruitment Genius: This leading and innovative con...

    SThree: Trainee Recruitment Consultant - Dublin

    £13676.46 - £16411.61 per annum + Uncapped OTE: SThree: Recruitment and Sales ...

    Day In a Page

    How to stop an asteroid hitting Earth: Would people co-operate to face down a global peril?

    How to stop an asteroid hitting Earth

    Would people cooperate to face a global peril?
    Just one day to find €1.6bn: Greece edges nearer euro exit

    One day to find €1.6bn

    Greece is edging inexorably towards an exit from the euro
    New 'Iron Man' augmented reality technology could help surgeons and firefighters, say scientists

    'Iron Man' augmented reality technology could become reality

    Holographic projections would provide extra information on objects in a person's visual field in real time
    Sugary drinks 'are killing 184,000 adults around the world every year'

    Sugary drinks are killing 184,000 adults around the world every year

    The drinks that should be eliminated from people's diets
    Pride of Place: Historians map out untold LGBT histories of locations throughout UK

    Historians map out untold LGBT histories

    Public are being asked to help improve the map
    Lionel, Patti, Burt and The Who rock Glasto

    Lionel, Patti, Burt and The Who rock Glasto

    This was the year of 24-carat Golden Oldies
    Paris Fashion Week

    Paris Fashion Week

    Thom Browne's scarecrows offer a rare beacon in commercial offerings
    A year of the caliphate:

    Isis, a year of the caliphate

    Who can defeat the so-called 'Islamic State' – and how?
    Marks and Spencer: Can a new team of designers put the spark back into the high-street brand?

    Marks and Spencer

    Can a new team of designers put the spark back into the high-street brand?
    'We haven't invaded France': Italy's Prime Minister 'reclaims' Europe's highest peak

    'We haven't invaded France'

    Italy's Prime Minister 'reclaims' Europe's highest peak
    Isis in Kobani: Why we ignore the worst of the massacres

    Why do we ignore the worst of the massacres?

    The West’s determination not to offend its Sunni allies helps Isis and puts us all at risk, says Patrick Cockburn
    7/7 bombings 10 years on: Four emergency workers who saved lives recall the shocking day that 52 people were killed

    Remembering 7/7 ten years on

    Four emergency workers recall their memories of that day – and reveal how it's affected them ever since
    Humans: Are the scientists developing robots in danger of replicating the hit Channel 4 drama?

    They’re here to help

    We want robots to do our drudge work, and to look enough like us for comfort. But are the scientists developing artificial intelligence in danger of replicating the TV drama Humans?
    Time to lay these myths about the Deep South to rest

    Time to lay these myths about the Deep South to rest

    'Heritage' is a loaded word in the Dixie, but the Charleston killings show how dangerous it is to cling to a deadly past, says Rupert Cornwell
    What exactly does 'one' mean? Court of Appeal passes judgement on thorny mathematical issue

    What exactly does 'one' mean?

    Court of Appeal passes judgement on thorny mathematical issue