Little support for NHS care staff, says study
Monday 09 September 2013
The care failures that led to the Mid Staffordshire NHS Trust scandal are probably being replicated across NHS, according to the most detailed-ever study into the culture and behaviour of the health service.
The new report published in BMJ Quality & Safety warns that there is still much box-ticking and regulation in the NHS, with harried and distracted staff given little support and treated with a lack of respect. The researchers also criticise the indiscriminate and inappropriate use of “quality improvement” management techniques – and the almost “magical” belief that these could solve problems quickly and easily.
The study, led by Professor Michael West of Lancaster University Management School, said the focus appeared to be on making a good impression on outsiders, while staff who raised concerns were viewed as trouble-makers. “Though Mid Staffordshire may have been one particularly ‘dark spot’, organisations throughout the NHS are likely to have at least some shadows,” the study said.
on Monday night a Department of Health spokeswoman said the Government had “already brought in measures to improve care”. Legislation was also going through Parliament to bring in “Ofsted-style ratings and make quality as important as finance”, she said.
Life & Style blogs
What happens to your body when you give up sugar?
Why you should never make assumptions about people with autism
The big fresh food con: Alarming truth behind the chocolate muffin that won't decay
From criminal to catwalk: Convict Jeremy Meeks wins modelling contract in the most unusual fashion scouting – behind bars
Holi: Festival of colours honoured with Google Doodle – here's what you need to know about the celebration
- 1 What happens to your body when you give up sugar?
- 2 Tourist films plane's descent just metres above packed Caribbean beach
- 3 World Book Day: Boy 'excluded' from school after dressing up as Fifty Shades' Christian Grey
- 4 Have sex with your iPad thanks to the new sex toy no-one asked for
- 5 GamerGate: developer Tim Schafer provokes rage with joke about online gaming activists at industry awards
£20000 - £50000 per annum: Recruitment Genius: A Physiotherapist / Sports Ther...
£8 - £9 per hour: Recruitment Genius: Sales Executives / Advisors are required...
£14000 - £15000 per annum: Recruitment Genius: An opportunity has arisen for a...
£70000 - £80000 per annum: Ashdown Group: A long-established, technology rich ...