Little support for NHS care staff, says study
Monday 09 September 2013
The care failures that led to the Mid Staffordshire NHS Trust scandal are probably being replicated across NHS, according to the most detailed-ever study into the culture and behaviour of the health service.
The new report published in BMJ Quality & Safety warns that there is still much box-ticking and regulation in the NHS, with harried and distracted staff given little support and treated with a lack of respect. The researchers also criticise the indiscriminate and inappropriate use of “quality improvement” management techniques – and the almost “magical” belief that these could solve problems quickly and easily.
The study, led by Professor Michael West of Lancaster University Management School, said the focus appeared to be on making a good impression on outsiders, while staff who raised concerns were viewed as trouble-makers. “Though Mid Staffordshire may have been one particularly ‘dark spot’, organisations throughout the NHS are likely to have at least some shadows,” the study said.
on Monday night a Department of Health spokeswoman said the Government had “already brought in measures to improve care”. Legislation was also going through Parliament to bring in “Ofsted-style ratings and make quality as important as finance”, she said.
Life & Style blogs
GTA 5 Online DLC: San Andreas Flight School update brings 16-seater jet plane and more
What is ALS and the Ice Bucket Challenge?
James Foley beheading: Twitter 'actively suspending' accounts sharing graphic imagery
Anal sex study reveals climate of 'coercion'
'Long Live the Nazis' spaghetti dish sold in Taiwan renamed after backlash
- 1 Richard Dawkins on babies with Down Syndrome: 'Abort it and try again – it would be immoral to bring it into the world'
- 2 ALS ice bucket challenge co-founder Corey Griffin drowns, aged 27
- 3 World peace? These are the only 11 countries in the world that are actually free from conflict
- 4 Nicki Minaj finally releases predictable 'Anaconda' video
- 5 James Foley 'beheading': Met police warn public watching murder video could be criminal offence
£45000 per annum: Harrington Starr: Quantitative Analyst (Financial Services, ...
Negotiable: Harrington Starr: Application Support Engineer (C++, .NET, VB, Per...
Negotiable: Harrington Starr: C# .NET Software Developer (Client-Side, SQL, VB...
£40000 - £60000 per annum + Benefits + Bonus: Harrington Starr: C# Developer (...