Patient care is below legal minimum

 

As 20 per cent of NHS trusts struggle to cope financially, a similar proportion have been condemned in a separate report for failing to meet minimum legal standards in the provision of food and the maintenance of dignity for their patients.

In one trust, inspectors found doctors had resorted to writing prescriptions for drinking water to ensure patients had enough. The report, conducted by the Care Quality Commission (CQC), added that half of the 100 trusts surveyed were failing to do enough to meet patients' needs and must improve.

The findings were drawn from 100 unannounced inspections of NHS acute hospitals which took place between March and June.

A warning notice has been issued to one hospital, the James Paget Foundation Trust in Great Yarmouth. Inspectors re-visited it in September after moderate concerns were raised in the summer, and found patients in need of intravenous fluids did not have infusions. The trust could be prosecuted if it does not make swift improvements.

Dame Jo Williams, chairwoman of the CQC, said: "Too often, our inspectors saw the delivery of care treated as a task that needed to be completed. Those responsible for the training and development of staff, particularly in nursing, need to look long and hard at why the focus has become the unit of work, rather than the person who needs to be looked after."

She said staff must not prioritise processes over people, adding: "Task-focused care is not person-centred care. Often, what is needed is kindness and compassion, which cost nothing."

Michelle Mitchell, of Age UK, said: "These findings show shocking complacency on the part of those hospitals towards an essential part of good healthcare and there are no excuses. Not ensuring that a patient eats well enough to aid their recovery is a basic failing. The Government must compel all hospitals to publish data showing malnutrition rates on their wards in a form the public can understand."

The Health Secretary Andrew Lansley said the failings were "unacceptable" and said local HealthWatch organisations should carry out unannounced independent inspections. "Working with CQC, HealthWatch will be champions for patients' quality of care," he said.

Suggested Topics
Voices
On the last day of campaigning before the polling booths open, the SNP leader has written to voters in a final attempt to convince them to vote for independence
voicesIs a huge gamble on oil keeping the First Minister up at night?
Life and Style
tech

Apple has been hit by complaints about the 1.1GB download

Arts and Entertainment
Liam Neeson said he wouldn't
tv

Liam Neeson's Downton dreams

Sport
A 'Sir Alex Feguson' tattoo
football

PROMOTED VIDEO
Life and Style
ebooksA superb mix of recipes serving up the freshest of local produce in a delicious range of styles
Life and Style
ebooksFrom the lifespan of a slug to the distance to the Sun: answers to 500 questions from readers
Arts and Entertainment
Ben Whishaw is replacing Colin Firth as the voice of Paddington Bear
tv

Thriller is set in the secret world of British espionage

Life and Style
life

Life and Style
fashion

Bomber jacket worn by Mary Berry sells out within an hour

Life and Style
Alexander McQueen A/W 2014
fashionPolitics aside, tartan is on-trend again this season
Arts and Entertainment
Rapper Jay Z performs on the Pyramid Stage at Glastonbury in 2008
musicSinger sued over use of the single-syllable sample in 'Run This Town'
Sport
Joel jumps over the board...and into a giant hole
footballFrom joy to despair in a matter of seconds
News
i100
Arts and Entertainment
Pointless host Alexander Armstrong will voice Danger Mouse on CBBC
tv

Much-loved cartoon character returns - without Sir David Jason

Arts and Entertainment
Meera Syal was a member of the team that created Goodness Gracious Me
tv

Actress to appear in second series of the hugely popular crime drama

Arts and Entertainment
The former Doctor Who actor is to play a vicar is search of a wife
film

Matt Smith is set to join cast of the Jane Austen classic - with a twist

Life and Style
i100

Latest stories from i100
Have you tried new the Independent Digital Edition apps?

ES Rentals

    Independent Dating
    and  

    By clicking 'Search' you
    are agreeing to our
    Terms of Use.

    iJobs Job Widget
    iJobs General

    ENGLISH TEACHER, FULL TIME SUPPLY ROLE, DOVER SCHOOL

    Competitive Salary: Randstad Education Group: TEACHER OF ENGLISH NEEDED for lo...

    Nursery assistants required in Cambridgeshire

    £10000 - £15000 per annum: Randstad Education Cambridge: Qualified and unquali...

    PE TEACHER, FULL TIME SUPPLY VACANCY, FOLKESTONE SCHOOL

    Competitive Salary: Randstad Education Group: The Job We are currently recruit...

    Private Client Lawyer

    £55000 - £60000 per annum + Very Competitive Salary : Austen Lloyd: Private Cl...

    Day In a Page

    Mystery of the Ground Zero wedding photo

    A shot in the dark

    Mystery of the wedding photo from Ground Zero
    His life, the universe and everything

    His life, the universe and everything

    New biography sheds light on comic genius of Douglas Adams
    Save us from small screen superheroes

    Save us from small screen superheroes

    Shows like Agents of S.H.I.E.L.D are little more than marketing tools
    Reach for the skies

    Reach for the skies

    From pools to football pitches, rooftop living is looking up
    These are the 12 best hotel spas in the UK

    12 best hotel spas in the UK

    Some hotels go all out on facilities; others stand out for the sheer quality of treatments
    These Iranian-controlled Shia militias used to specialise in killing American soldiers. Now they are fighting Isis, backed up by US airstrikes

    Widespread fear of Isis is producing strange bedfellows

    Iranian-controlled Shia militias that used to kill American soldiers are now fighting Isis, helped by US airstrikes
    Topshop goes part Athena poster, part last spring Prada

    Topshop goes part Athena poster, part last spring Prada

    Shoppers don't come to Topshop for the unique
    How to make a Lego masterpiece

    How to make a Lego masterpiece

    Toy breaks out of the nursery and heads for the gallery
    Meet the ‘Endies’ – city dwellers who are too poor to have fun

    Meet the ‘Endies’ – city dwellers who are too poor to have fun

    Urbanites are cursed with an acronym pointing to Employed but No Disposable Income or Savings
    Paisley’s decision to make peace with IRA enemies might remind the Arabs of Sadat

    Ian Paisley’s decision to make peace with his IRA enemies

    His Save Ulster from Sodomy campaign would surely have been supported by many a Sunni imam
    'She was a singer, a superstar, an addict, but to me, her mother, she is simply Amy'

    'She was a singer, a superstar, an addict, but to me, her mother, she is simply Amy'

    Exclusive extract from Janis Winehouse's poignant new memoir
    Is this the role to win Cumberbatch an Oscar?

    Is this the role to win Cumberbatch an Oscar?

    The Imitation Game, film review
    England and Roy Hodgson take a joint step towards redemption in Basel

    England and Hodgson take a joint step towards redemption

    Welbeck double puts England on the road to Euro 2016
    Relatives fight over Vivian Maier’s rare photos

    Relatives fight over Vivian Maier’s rare photos

    Pictures removed from public view as courts decide ownership
    ‘Fashion has to be fun. It’s a big business, not a cure for cancer’

    ‘Fashion has to be fun. It’s a big business, not a cure for cancer’

    Donatella Versace at New York Fashion Week