Vow to improve care home standards

 

The Government pledged today to drive up standards in care homes for people with learning disabilities after a watchdog's report claimed nearly half were substandard.

Forty-eight per cent of the 145 hospitals and care homes inspected nationwide failed to meet required standards in terms of care and welfare, a Care Quality Commission (CQC) report showed today.

Patients were being locked in their rooms, bullied by other patients without action and were spending unacceptably long periods of time in care. One person has spent 17 years in a rehabilitation centre, according to the CQC report.

People were "bored and distressed" and not treated like individuals, according to one former learning disability services patient who helped produce the review.

There were also "lessons to be learned" by care providers about the use of restraint and an "urgent need" to reduce the use of restraint. Staff should be trained to use more appropriate ways of restraining patients, the report said.

The inspections focused on examining the general care and welfare of people who used the services as well as whether people were safe from abuse.

Independent services were twice as likely (33% compliant) to fail to meet these standards as NHS providers (68% compliant).

The unannounced inspections were carried out in the wake of abuse uncovered by the BBC's Panorama programme at Winterbourne View hospital near Bristol.

The undercover footage showed staff at the hospital appearing to taunt and physically abuse the vulnerable adults in their care.

But there was no evidence in this report that pointed to abuse on the scale uncovered at Winterbourne View hospital, CQC chairman Dame Jo Williams said.

Dame Jo said: "All providers need to look at what we found, question themselves day in, day out about whether or not they are meeting the standards and really keeping people safe."

Dame Jo said a copy of the CQC report has been sent to the NHS chief executive, Sir David Nicholson.

She said: "We believe it's really important that those new commissioning bodies, the clinical commissioning groups, really do pay special attention to people with a learning disability.

"They must not do it alone, they must do it with their partners, but we know that, unless they do pay special attention to this, it's all too easy for people with learning disabilities to be overlooked."

The Winterbourne View scandal also prompted a Government review into how the health and care system supports people with learning disabilities.

The Department of Health (DoH) today announced a series of proposals aimed at tackling the worst aspects of the care of people with learning disabilities or autism and challenging behaviour, which it said could lead to "inexcusable abuse".

Care Services Minister Paul Burstow said: "This report is not our last word on the shocking events at Winterbourne View.

"However, there is compelling evidence that some people with learning disabilities are being failed by health and care services.

"While people in some parts of the country receive good quality and compassionate care - near to family and friends - this is not always the norm.

"Our national actions will mean that people have access to good care, closer to home. They will make sure those who provide care, commission care and care staff - know exactly what part they must play and what standards are expected of them."

Mark Lever, chief executive of The National Autistic Society, said the care system needed stronger checks and balances.

He said: "Parents and carers of people with autism put a great deal of trust in a care system that all too often fails society's most vulnerable.

Mr Lever said he welcomed the DoH report.

He added: "We now urge the Government to build on this framework and ensure action is taken at both a national and local level to restore peoples' faith in the system and prevent further cases of malpractice and neglect.

"We urgently need stronger checks and balances to identify poor and abusive practice locally, and make sure it is eradicated."

Sean Sullivan, executive chairman of Castlebeck, who owned Winterbourne View and run 19 other homes or hospitals, said: "We have been through a period of salutary experiences for Castlebeck and the whole sector.

"This interim (DoH) review recognises that everyone has a duty to drive up standards. The recommendations it makes provides a firm basis for re-assuring ourselves about the standards of care we strive to achieve for our service users and their families. It also provides the framework for the whole sector to work together to re-establish public confidence and understanding."

David Stout, deputy chief executive of the NHS Confederation, which represents all organisations that commission and provide NHS services, said: "While progress has been made, this report shows that we are still too often failing to meet basic standards of care in the services we provide to people with learning disabilities and challenging behaviour.

"We know there are places where good care is offered but it is not consistent or widespread enough.

"People with learning disabilities are amongst the most vulnerable groups of people served by the NHS and social care, and failure to meet basic standards of care set by the regulator is unacceptable.

"Both providers and commissioners of these services should review the services in their area to ensure they are not falling short of the standards we would expect to see."

PA

Sport
sportGareth Bale, Carl Froch and Kelly Gallagher also in the mix for award
News
Japan's Suntory Beverage & Food has bought GlaxoSmithKline's Lucozade and Ribena
news
News
A tongue-eating louse (not the one Mr Poli found)
newsParasitic louse appeared inside unfilleted sea bass
Sport
Nathaniel Clyne celebrates after salvaging a point with the Southampton equaliser
footballAston Villa vs Southampton report
PROMOTED VIDEO
Life and Style
ebookNow available in paperback
Life and Style
ebooksA superb mix of recipes serving up the freshest of local produce in a delicious range of styles
Life and Style
Out and about: for 'Glee' character Bert Hummel, having a gay son was a learning curve
lifeEven 'cool' parents need help parenting gay teens
News
peopleJack Monroe accuses David Cameron of 'misty-eyed rhetoric'
News
The illusionist believes hypnotism helped him to deal with the lack of control he felt growing up
people
News
Tana Ramsay gave evidence in a legal action in which her husband, Gordon, is accusing her father, Christopher Hutcheson, of using a ghost writer machine to “forge” his signature
peopleTana Ramsay said alleged discovery was 'extremely distressing'
Arts and Entertainment
Robin Windsor and Aljaz Skorjanec rehearse their same-sex dance together on Strictly Come Dancing
TV
Money
Anyone over the age of 40 seeking a loan with a standard term of 25 years will be borrowing beyond a normal retirement age of 65, and is liable to find their options restricted
propertyAnd it's even worse if you're 40
Arts and Entertainment
Perhaps longest awaited is the adaptation of Jack Kerouac’s On the Road with Brazil’s Walter Salles directing and Sam Riley, Kristen Stewart and Viggo Mortensen as the Beat-era outsiders
books
Arts and Entertainment
theatreSinger to join cast of his Broadway show after The Last Ship flounders at the box office
Life and Style
fashion'To start singing with Pharrell is not that bad, no?'
News
news
Latest stories from i100
Have you tried new the Independent Digital Edition apps?

ES Rentals

    Independent Dating
    and  

    By clicking 'Search' you
    are agreeing to our
    Terms of Use.

    iJobs Job Widget
    iJobs General

    Austen Lloyd: Employment Solicitor

    £30000 - £60000 per annum + Excellent: Austen Lloyd: Employment Solicitor - Ke...

    Argyll Scott International: Risk Assurance Manager

    Negotiable: Argyll Scott International: Hi All, I'm currently recruiting for t...

    Austen Lloyd: Clinical Negligence Solicitor

    Highly Competitive Salary: Austen Lloyd: HAMPSHIRE MARKET TOWN - A highly attr...

    Ashdown Group: IT Systems Analyst / Application Support Engineer (ERP / SSRS)

    £23000 - £30000 per annum + pension, 25days holiday: Ashdown Group: An industr...

    Day In a Page

    In a world of Saudi bullying, right-wing Israeli ministers and the twilight of Obama, Iran is looking like a possible policeman of the Gulf

    Iran is shifting from pariah to possible future policeman of the Gulf

    Robert Fisk on our crisis with Iran
    The young are the new poor: A third of young people pushed into poverty

    The young are the new poor

    Sharp increase in the number of under-25s living in poverty
    Greens on the march: ‘We could be on the edge of something very big’

    Greens on the march

    ‘We could be on the edge of something very big’
    Revealed: the case against Bill Cosby - through the stories of his accusers

    Revealed: the case against Bill Cosby

    Through the stories of his accusers
    Why are words like 'mongol' and 'mongoloid' still bandied about as insults?

    The Meaning of Mongol

    Why are the words 'mongol' and 'mongoloid' still bandied about as insults?
    Mau Mau uprising: Kenyans still waiting for justice join class action over Britain's role in the emergency

    Kenyans still waiting for justice over Mau Mau uprising

    Thousands join class action over Britain's role in the emergency
    Isis in Iraq: The trauma of the last six months has overwhelmed the remaining Christians in the country

    The last Christians in Iraq

    After 2,000 years, a community will try anything – including pretending to convert to Islam – to avoid losing everything, says Patrick Cockburn
    Black Friday: Helpful discounts for Christmas shoppers, or cynical marketing by desperate retailers?

    Helpful discounts for Christmas shoppers, or cynical marketing by desperate retailers?

    Britain braced for Black Friday
    Bill Cosby's persona goes from America's dad to date-rape drugs

    From America's dad to date-rape drugs

    Stories of Bill Cosby's alleged sexual assaults may have circulated widely in Hollywood, but they came as a shock to fans, says Rupert Cornwell
    Clare Balding: 'Women's sport is kicking off at last'

    Clare Balding: 'Women's sport is kicking off at last'

    As fans flock to see England women's Wembley debut against Germany, the TV presenter on an exciting 'sea change'
    Oh come, all ye multi-faithful: The Christmas jumper is in fashion, but should you wear your religion on your sleeve?

    Oh come, all ye multi-faithful

    The Christmas jumper is in fashion, but should you wear your religion on your sleeve?
    Dr Charles Heatley: The GP off to do battle in the war against Ebola

    The GP off to do battle in the war against Ebola

    Dr Charles Heatley on joining the NHS volunteers' team bound for Sierra Leone
    Flogging vlogging: First video bloggers conquered YouTube. Now they want us to buy their books

    Flogging vlogging

    First video bloggers conquered YouTube. Now they want us to buy their books
    Saturday Night Live vs The Daily Show: US channels wage comedy star wars

    Saturday Night Live vs The Daily Show

    US channels wage comedy star wars
    When is a wine made in Piedmont not a Piemonte wine? When EU rules make Italian vineyards invisible

    When is a wine made in Piedmont not a Piemonte wine?

    When EU rules make Italian vineyards invisible