Pain of the daily commute getting better despite complaints, study says

The daily commute has become a lot more bearable for people around the world over the past year, a new survey has found - but that hasn't stopped the number of complaints from rocketing.

The results of IBM's Commuter Pain Index, which ranks the emotional and economic toll of commuting in the world's most economically-important cities, revealed that 14 of the 15 cities surveyed reported increases in the number of respondents who said that traffic had improved over the past three years.

Despite this good news, those stuck in traffic seemed more keen than ever to express dissatisfaction - 12 of the cities surveyed saw increases in the number of drivers saying that traffic has increased their stress level, with New York, Toronto and Milan seeing particularly large jumps.

Eleven of the 15 cities surveyed saw increases in the numbers saying that traffic made them angry or negatively affected their performance at work or school, the survey also found.

This is unsurprising, given the statistics for some cities, according to the report.

"The overall traffic picture is sobering," wrote the authors, describing the findings as a 'portrait in human pain'.

"In Nairobi, 35 percent of drivers reported that they have spent three hours or more in traffic, and in Moscow, over 45 percent. In New Delhi, Shenzen and Beijing, huge numbers of drivers have simply turned around and gone home rather than dealing with the frustration of their intended journey."

With such high numbers, it is little surprise that commuters are turning to public transport, with 35 percent saying that they have changed the way that they commute in the previous year and 45 percent of those saying that the new method was public transportation.

The number of us that drive, however, is still the majority - some 55 percent opt to jump in the car, while 13 percent use the bus and 7 percent use the train.

Watch the video:  http://www.youtube.com/watch?v=ACZsW586vfY

http://www.ibm.com

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