OPEN JAW: WHERE READERS ANSWER BACK

Hub wars

Your article about the Airbus 380 versus the Boeing 7E7 says passengers will prefer to fly direct to their destination from an airport near them (using a 7E7) rather than go via hubs (on an A380). Well, we would - but there is another problem: the holiday companies are fixated with Heathrow and Gatwick.

We live 20 easy minutes from Manchester airport. So do a lot of other people. However, when our neighbour bought a package to China, she had to go via London - even though that flight only took her to Frankfurt where they picked up the plane to Beijing. Manchester has direct connections with Frankfurt so why does she need to go via London? "Because the tour starts from London," said the tour company woodenly.

There are plenty of flights from other UK regional airports to European hubs - Birmingham to Paris for instance - so I am not just banging the drum for Manchester. Tour operators seem unwilling to consider using direct connecting flights from large regional airports in the UK to hubs in Europe. So Manchester might get a 7E7 flight to Mumbai but I bet tours will still "start from London".

Mike Taylor

Thelwall, Cheshire

Bond premium

You refer to the demise of Polonia, the Polish no-frills airline, and say that no financial protection is needed for passengers. But more than 20 budget airlines have either failed to get off the ground or have gone out of business in the past two years (including Duo, JetMagic, Flying Finn, etc). What happens with these failures is that passengers may be able to get some money back from credit card companies but most passengers can't be bothered or get confused with the paperwork.

In contrast, ATOL-bonded tour operators such as ourselves have to provide lots of financial information to the CAA and lodge a substantial bond with them to provide full refunds in the event of our failure.

Why should airlines be able to dodge their responsibilities and not provide any form of protection whatsoever to passengers? And why are you endorsing this ridiculous argument?

If left to their own devices do you honestly believe the airline industry is going to self-regulate? Oh - just like the tabloids do? Tremendous.

Nick Morgan, managing director, Le Ski

Why reconfirm flights? A travel specialist responds

We always ask our passengers to reconfirm flights, because of the dreaded "schedule change". Airlines are prone to adjust their timings after tickets have been issued - anything from "one minute later" to "24 hours earlier". Changes in departure time are a frequent occurence in Argentina and Brazil, and can lead to missed connections and missed flights. For travellers on the move the best solution is reconfirmation. One short call could save a lot of pain.

Andre de Mendonca, director, South American Experience

Have you tried new the Independent Digital Edition apps?
Life and Style
ebookNow available in paperback
ebooks
ebookA delicious collection of 50 meaty main courses
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

SPONSORED FEATURES

ES Rentals

    iJobs Job Widget
    iJobs General

    Recruitment Genius: Legal Secretary

    £17000 - £17800 per annum: Recruitment Genius: This is an opportunity to work ...

    Recruitment Genius: Ad Ops Manager - Up to £55K + great benefits

    £45000 - £55000 per annum: Recruitment Genius: This company is a digital speci...

    The Green Recruitment Company: Operations Manager - Anaerobic Digestion / Biogas

    £40000 - £45000 Per Annum: The Green Recruitment Company: Job Title: Operation...

    Recruitment Genius: Implementation Consultant

    £40000 - £45000 per annum: Recruitment Genius: This global leading software co...

    Day In a Page

    Isis profits from destruction of antiquities by selling relics to dealers - and then blowing up the buildings they come from to conceal the evidence of looting

    How Isis profits from destruction of antiquities

    Robert Fisk on the terrorist group's manipulation of the market to increase the price of artefacts
    Labour leadership: Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea

    'If we lose touch we’ll end up with two decades of the Tories'

    In an exclusive interview, Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea
    Tunisia fears its Arab Spring could be reversed as the new regime becomes as intolerant of dissent as its predecessor

    The Arab Spring reversed

    Tunisian protesters fear that a new law will whitewash corrupt businessmen and officials, but they are finding that the new regime is becoming as intolerant of dissent as its predecessor
    King Arthur: Legendary figure was real and lived most of his life in Strathclyde, academic claims

    Academic claims King Arthur was real - and reveals where he lived

    Dr Andrew Breeze says the legendary figure did exist – but was a general, not a king
    Who is Oliver Bonas and how has he captured middle-class hearts?

    Who is Oliver Bonas?

    It's the first high-street store to pay its staff the living wage, and it saw out the recession in style
    Earth has 'lost more than half its trees' since humans first started cutting them down

    Axe-wielding Man fells half the world’s trees – leaving us just 422 each

    However, the number of trees may be eight times higher than previously thought
    60 years of Scalextric: Model cars are now stuffed with as much tech as real ones

    60 years of Scalextric

    Model cars are now stuffed with as much tech as real ones
    Theme parks continue to draw in thrill-seekers despite the risks - so why are we so addicted?

    Why are we addicted to theme parks?

    Now that Banksy has unveiled his own dystopian version, Christopher Beanland considers the ups and downs of our endless quest for amusement
    Tourism in Iran: The country will soon be opening up again after years of isolation

    Iran is opening up again to tourists

    After years of isolation, Iran is reopening its embassies abroad. Soon, there'll be the chance for the adventurous to holiday there
    10 best PS4 games

    10 best PS4 games

    Can’t wait for the new round of blockbusters due out this autumn? We played through last year’s offering
    Transfer window: Ten things we learnt

    Ten things we learnt from the transfer window

    Record-breaking spending shows FFP restraint no longer applies
    Migrant crisis: UN official Philippe Douste-Blazy reveals the harrowing sights he encountered among refugees arriving on Lampedusa

    ‘Can we really just turn away?’

    Dead bodies, men drowning, women miscarrying – a senior UN figure on the horrors he has witnessed among migrants arriving on Lampedusa, and urges politicians not to underestimate our caring nature
    Nine of Syria and Iraq's 10 world heritage sites are in danger as Isis ravages centuries of history

    Nine of Syria and Iraq's 10 world heritage sites are in danger...

    ... and not just because of Isis vandalism
    Girl on a Plane: An exclusive extract of the novelisation inspired by the 1970 Palestinian fighters hijack

    Girl on a Plane

    An exclusive extract of the novelisation inspired by the 1970 Palestinian fighters hijack
    Why Frederick Forsyth's spying days could spell disaster for today's journalists

    Why Frederick Forsyth's spying days could spell disaster for today's journalists

    The author of 'The Day of the Jackal' has revealed he spied for MI6 while a foreign correspondent