This phoenix rose from the stage at the London Olympics. The insurer grew out of zombie life insurance funds

Phoenix Life: Chance of a refund for overcharged policyholders has risen

A retired adviser got his money back from the insurer after claiming he had been overcharged. Thousands of others may have a strong case
Niger is frequently affected by food crises; it now has a policy with ARC

Insurance offers new hope to Africa in fight against drought and natural disasters

A programme run by the African Union hopes to provide member states with immediate aid following catastrophes

Simon Read: The point of having protection insurance? The right cover can help reduce your financial concerns at a time of extreme worry

In May Nicola Groves got a massive shock. The 45-year-old mother of two was told, bluntly, that she had breast cancer. "When I heard the words, 'You do have breast cancer and you are going to lose your breast', I felt as if time stood still," she says.

Seven Families campaign aims to raise awareness of financial damage caused by illness or disability

The campaign is handing financial help to seven families for a year, along with support and advice in how to get their careers back on track

How to cut the cost of car insurance: A five-step guide to getting a better deal

Premiums are on the rise again but motorists don't have to take a back seat on the price of their cover, says Rob Griffin

Five Questions On: Car insurance changes

What now? Should we expect more increases in the cost of cover?

Malaysia and wars to cost insurers $600m

Insurers could be hit by more than $600m (£370m) in aviation claims this year after the Malaysia Airlines disasters and fighting in Libya, the chief executive of Lloyd’s of London warned yesterday.

Travel insurers include terms such as

Travel insurers slammed for rejecting accident claims on alcohol grounds

The Financial Ombudsman Service figures suggest the problem is getting worse

Simon Read: The right insurance can stop a medical crisis turning into a financial disaster

Sometimes it can be a pleasant surprise to discover that you took out an insurance policy years ago. That was certainly the case for Independent reader Sandra Skeels.

Simon Read: Don't assume your insurance auto renewal will automatically be right

Here's a good tip from reader Sam Cowen of Buckinghamshire: check the insurance renewal quotes you're sent very carefully if you don't want to end up paying over the odds.

Exposure to constant noise can cause tinnitus in workers

Deaf workers accused of 'new whiplash' claims in insurance fraud

Firms are dismissive of complaints by employees who have suffered hearing loss in the workplace

Five Questions On: Putting last year's price on insurance quotes

That sounds like a good idea. Who's suggested it - one of the consumer groups?

Motor insurers divided on proposals for whiplash ban

MPs want medical evidence for claims. Will this bring higher premiums?

Crash for cash accidents soar to record levels as crooks target ‘White van man’

Crash-for-cash motor accidents are reaching record levels. Insurer Aviva trawled through its claims data to discover that fraudulent ‘slam-ons’ – accidents deliberately caused in order to claim for whiplash compensation – increased by 51 per cent in 2013.

Passport, sun cream, swimsuit...insurance: With more of us chasing the sun, the risk of suffering a holiday upset is far higher

If the experts are right, more of us are likely to go abroad on holiday this year – encouraged by a possible upturn in the economy and hoping to find some good weather overseas. But the 25 million of us that are likely to leave these shores this summer, according to estimates from the travel association Abta, will find a world that is changing fast.

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Check in to ‘The Grand Budapest Hotel’ with a special TV deal
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MPs have highlighted the dodgy practices by high street retailers that flog sofas and fridges at high interest rates and demand intervention by the City Watchdog
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A round-up of the personal finance stories you may have missed 19-23 January
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