Providers are desperate for your business, and that is great news. By Chiara Cavaglieri

People may be disappointed if they bank on the equity value of property to finance retirement

New rules meant to protect consumers are due in 2014 but, until then, Emma Dunkley says we need to tread carefully

Adults lumbered with the grandchildren this summer could be missing a trick that could help boost their state pension. Half of Britain's seven million working-age grandparents have a young grandchild and can qualify for Class 3 National Insurance credits for looking after children aged under 12 — which can be used to top up their income in retirement.

Q. I ordered online a Dell laptop, which was to be delivered within ten days. Two weeks later Dell rang me to say it could no longer supply that model and offered an alternative. In the same telephone conversation I cancelled the order and said I would consider the alternative once I had received details and a refund of the cancelled transaction. This was agreed and I received an email from Dell confirming that the refund was being processed and asking me to look out for the credit to my account.

Wow, we're still angry with the banking sector. Apparently 70 per cent of us feel that banking executives should face criminal charges for their roles in the PPI mis-selling scandal according to, surprise, surprise, a PPI claims company.

Apparently, 63 per cent of us believe the solution to an ageing population and an increasingly short housing supply is for older relatives to move into the family home.

Combining stargazing with star spotting, Live From Jodrell Bank, pictured, is a series of live performances from renowned musicians like Sigur Ross and The Hallé orchestra, workshops and experiments – all under the towering Lovell telescope.

I was of course delighted to hear that a lucky sod in West Sussex has bagged a cool million through his £21,600 worth of Premium Bonds.

How can I get the best rate for my rental car?

Despite its strong rate of economic growth in recent years, China has been a disappointing place to invest. This can be explained, at least in part, by the dominance of state-owned enterprises (SOEs), which account for a large proportion of China's stock market indices.

Neasa MacErlean asks whether the new consumer directive has a sting in its tail

In The Red