Get switched on to reducing your high energy bills

With utility prices soaring, take advantage of deals to switch your supplier and reduce consumption, says Rob Griffin

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The Independent Online

The cost of energy has been the hot topic of conversation in the past week with headline billing on the news and seemingly endless column inches devoted to the subject of whether suppliers should give consumers a better deal.

This week, a summit took place between government figures, industry officials, consumer groups and a string of energy companies at which a package of measures was discussed, including ways of making it easier to compare and switch suppliers.

This followed the publication of regulator Ofgem's plans to overhaul the industry as part of its quest for a simpler, more competitive energy market, with easily understandable tariffs, clearer bills and annual statements.

However, nothing that has been discussed – or agreed – in recent weeks is likely to be implemented overnight. Ofgem's proposals, for example, won't go out for wider consultation until next month so changes won't be made until next summer at the very earliest.

An Ofgem spokesman confirmed that final proposals are expected to be published next year but if the energy companies have issues then the whole subject could be referred to the Competition Commission which would then carry out its own analysis.

So what can consumers do in the meantime?

According to Mike O'Connor, chief executive of Consumer Focus, there are two main ways of reducing bills: shopping around for the best deals and making their homes energy efficient. Doing both could save the average family hundreds of pounds every year.

"Many people simply don't think there is much point changing tariff, payment method or supplier but they could be losing out on hundreds of pounds a year because their home leaks heat or they're missing out on a better deal," he says.

Switching energy suppliers

Research by home insurance provider has found gas and electricity bills are the biggest financial worry for Britons with 39 per cent having cited utility bills as their top concern – ahead of meeting mortgage repayments.

Amanda Edwards, of, said she believes the problem is as universal as it is troubling. "Staying warm during winter should be a right, but with rising prices, it is increasingly becoming a privilege," she says.

However, despite the findings of such surveys, the fact is that relatively few people are shopping around. In fact, more than half of households have never switched, according to analysis by, and could be paying well over the top for their energy.

Scott Byrom, energy manager at, points out that the most recent bout of price hikes have added an average 17.4 per cent to the cost of gas and 10.8 per cent to electricity.

"Those who aren't shopping around for the best deal are simply burning money as finding the right tariff for their consumption level and region means bill-payers could save on average £237 per year," he says. "The cheapest online tariff available is npower's Sign Online 24 with annual bills of £1,050 on average, but, for the same price, consumers can protect themselves against future price rises with EDF Energy's Fix for 2012 tariff with bills fixed at £1,050 until 31 December 2011."

Step one: Find out how much you are paying

Before hunting out better deals you need to know how much you are paying out. This can be done by looking at your last four quarterly bills. For accuracy, it's best to use bills based on meter readings rather than estimates, while your annual statement will also detail how much you spent on energy in kilowatt hours (kWh).

Step two: collect other information together

You also need to find out the name of your existing tariff and how you currently pay – namely by cheque, direct debit, online or via a prepayment meter. In the same vein, you should know how you want to pay in the future. Generally direct debit and online payments usually work out cheaper than alternative methods; although that's something you will need to check.

Step three: find the best deals

The good news is there's no shortage of ways to find the best deals – but that is also a double-edged sword as the process can appear unnecessarily complicated. Firstly you can talk to a salesperson, although they will have vested interests, so it's also worth visiting one of the many price comparison websites to see what deals are available.

Step four: choose your new provider

The good news is there won't be any interruption to your electricity or gas supply during the process of switching suppliers. Your new energy supplier will ask you for a meter reading which they will pass to your old supplier to that you can be billed for any outstanding money owed. The new supplier will then let you know the date from which they will start their supply. The whole process should be completed within six to eight weeks.

It is certainly a worthwhile exercise, according to Justin Modray, founder of website Candid Money, who switched to an npower online tariff on moving house and estimates this will save him £120-a-year. "Depending on your energy usage and current tariff, switching energy providers could save you over £100-a-year and using a cashback website like Quidco allows you to pocket the sales commission that comparison websites would otherwise receive," he says.

Make your home energy efficient

The average home can save up to £280-a-year through being more efficient, according to the Energy Saving Trust (, which launches its annual Energy Saving Week on Monday with the focus being on how to take back control of your spiralling energy bills.

Richard Bryson, from the Trust, said that everyone can start saving money immediately by implementing some small changes around their homes.

For example, about £35-a-year can be saved simply by turning appliances off at the plug rather than leaving them on stand-by, while £60 can be shaved off the annual bill by turning the thermostat down by just one degree.

"The first thing to do when looking to reduce your energy bills is to consider insulating your home with loft and cavity wall insulation as the savings which can be made by properly insulating your home are enough to get all homeowners to sit up and take notice," he says. "Everyone can do their bit to reduce their energy consumption and start saving money on their energy bills; and insulation is the ideal place to start."

According to the Trust, cavity wall insulation can save you about £135-a-year on fuel bills while insulating your loft will save about £175. Also worth considering is insulating beneath floorboards and filling gaps and cracks around floors and skirting boards.

And don't forget the double glazing. This cuts heat lost through the windows by 50 per cent which equates to a bill reduction of £165-a-year. If you can't afford to replace them all then the advice is to concentrate on those such as the living room which are occupied the most.

Energy can also be saved depending on the products you buy. You can look for the Energy Saving Trust Recommended logo on electrical appliances, which is a quick and easy way to spot the most energy efficient models available. The Trust estimates that replacing an old, inefficient, fridge-freezer with an energy saving recommended version could save you £26-a-year.

Make money from energy

Installing solar photovoltaic cells – which can be put on your roof or walls and capture the sun's energy, which is then turned into electricity – can not only cut your bills but potentially make you money as well.

Once you have paid for the initial installation your electricity costs should be significantly reduced. The Energy Saving Trust suggests that a typical home solar PV system can produce around 75 per cent of the electricity a household uses in a year.

You can potentially make money on any excess electricity by selling it back to the grid through a scheme known as Feed-In Tariffs, which became available in April last year. However, solar installations do not come cheap. Although prices will vary, you will probably be looking at the best part of £12,000 and would be advised to check with your local authority building control officer that the work will comply with existing regulations.

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