Money Alert: Protection from rogue traders

 

Victims bullied or misled into buying goods and services are set to be given new rights to get their money back from rogue traders.

Draft legislation announced this week sets out how consumers will also have access to clearer information about additional costs and more generous time limits for returning goods bought online.

These include giving consumers 90 days to cancel a contract and receive a full refund if they have been misled or bullied into agreeing it. After the 90 days consumers can still receive a proportion of their money back.

Consumers will also get new rights to recover payments made to traders who mislead or bully them into paying money which was not owed.

Buyers will also get the right to claim compensation for any alarm or distress caused to them by these practices.

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