'Scrap the trap': calls for change grow as banks are told to play fair with loyal savers
City regulator says existing customers suffer worst rates
The City watchdog confirmed this week what millions of savers have known for years – that we're being ripped off by our banks. How? The Financial Conduct Authority (FCA) concluded that banks penalise loyal customers with lower interest rates.
The regulator's comments came after it published the results of a nine-month investigation of the UK's £1 trillion cash savings market. Its conclusions were damning for Britain's banks.
It said that because many consumers do not shop around as a rule, banks can pay lower interest rates to those who have stayed with the same account for a number of years.
On top of that, the biggest current account providers are able to attract a larger proportion of easy-access deposits despite, on average, offering lower rates.
With savings rates remaining at record lows for five years, anyone looking for a decent home for their nest-egg has been disappointed.
But even those paltry returns have been quietly cut by the banks, said Anna Bowes at the advice site savingschampion.co.uk. "It's a real concern that providers seem able to cut rates on existing savings accounts at will, as they know that the majority of savers will stay put, even if the rate of interest they are earning has fallen to an uncompetitive level," she explained.
Richard Lloyd, executive director at the consumer group Which?, said: "Consumers are losing out on billions of pounds and the banks are simply not doing enough to help customers get the best deals."
The FCA will now investigate further before deciding whether to take action. It will consider ways of ensuring that more consumers are aware of the interest rates they receive and the returns offered on other accounts.
It will look particularly at what information customers are given when rates change, especially after any short-term introductory offer ends.
It is also considering what can be done to make it easier to move savings to a new provider, particularly to the so-called challenger banks, and whether other forms of intervention may be necessary.
But Mr Lloyd believes that banks should start to play fair now. "While the regulator continues to investigate, providers should scrap the savings trap and do more to help people make the most of their money," he said.
Independent Partners; request a free guide on NISAs from Hargreaves Lansdown
Barclays's new life insurance heralds a revolution on the high street
How to protect your assets if the stock markets begin to head south again
Head across the Irish Sea for bargain houses
Bargain Hunter: Timing is everything in making big savings on beer, wine and whisky
Mark Dampier: Don't listen to stock market doom-mongers - sit back and enjoy the sun
- 1 Israel-Gaza conflict: 'When Genocide is Permissible' article removed from The Times of Israel website
- 2 Pope Francis issues top 10 tips for happiness
- 3 Disney heiress Abigail disowns her share of family profits in West Bank company
- 4 The secret report that helps Israel hide facts
- 5 Israel's propaganda machine is finally starting to misfire
Land for gas: Merkel and Putin discussed secret deal could end Ukraine crisis
Woman and two children killed by mob in riots over 'blasphemous' Facebook post in Pakistan
Richard Dawkins tweets: 'Date rape is bad, stranger rape is worse'
Putin is 'thuggish, dishonest and reckless', says British ambassador to US
Boozy, ignorant, intolerant, but very polite – Britain as others see us
A new Russian revolution: The cracks are starting to appear in Putin’s Kremlin power bloc
- < Previous
- Next >
iJobs Money & Business
£300 - £350 per day: Orgtel: Financial Analyst, Forecasting, Halifax, Banking,...
£500 per day: Orgtel: Business Architect - Banking - Bristol - £500 per day A...
£200 - £500 per day + competitive: Orgtel: I am currently working on a large p...
£18000 - £23000 per annum + Commission: SThree: Real Staffing are currently lo...
Day In a Page
A two-bedroom flat with boutique hotel-style interiors, close to the foodie haunt of West End Lane
A two-bedroom flat in a beautiful old vicarage, with many original features, close to the city centre
A three-bedroom 16th-century home with an aga kitchen, private gardens and heated outdoor pool, in Hadleigh
A three-bedrom home in sought-after Queen's Gate Mews, with Italian marble-finished bathrooms
Surrounded by glorious countryside in the village of Udimore, sits this impressive four-kiln oast and barn conversion
A five-bedroom house in the picturesque village of Kettlewell, north Yorkshire
An 18th-century former coaching inn with original staircase, open fireplaces and beams throughout
A Grade II-listed Georgian town house with three bedrooms and a south-facing courtyard, near Arundel Castle
Feel on top of the world at this über chic penthouse on the 37th floor of one of Europe’s tallest blocks.
A Grade II-listed Victorian villa with six bedrooms and two further cottages, all with spectacular sea views
A grade II-listed, Georgian cottage with mature 50ft garden, perfect for summer entertaining
A magnificent Georgian pile with turrets, seven bedrooms, a heated pool and four acres of gardens
Fairoak Farm has five bedroom suites, gym, outdoor swimming pool and golf course
Chic two-bedroom river-fronted flat with a private lift that delivers you directly to your home
A spectacular seven-bedroom Tudor pile, once owned by Henry VIII, with 18 acres of land
A seven-bedroom Georgian property previously used as a picturesque wedding venue
A split-level flat in a church conversion with two en suite bedrooms and 1,200sq ft of living space
A three-bedroom bungalow situated behind an impressive stone wall, £645,000
Windsor Castle overlooks this three-bedroom Victorian cottage located on one of Windsor's smartest roads
Chapel House is a former vicarage with nine bedrooms in the beautiful Upper Wye Valley
A five-bedroom B&B and separate owner's accomodation with potential for conversion
Enjoy summer by the Thames in this two double-bedroom converted warehouse in Rotherhithe village
A one-bedroom, luxury apartment with private gym and concierge service in Moorgate
A four-bedroom house in Hermitage Gardens with three reception rooms and landscaped gardens
A seven-bedroom Grade II-listed property with a separate self-contained apartment
A five-bedroom Victorian house with three reception rooms and galleried landing, £695,000
A six-bedroom farmhouse with five acres of land in a former cloth-making village
A secluded seven-bedroom detached house with large private garden, £490,000
A three-bedroom cottage overlooking Sarratt village green with open fires and solid oak floors
A three-bedroom maisonette flat in a Grade I-listed, Georgian townhouse in a sought-after location
A one-bedroom apartment located within a private gated development, north of Turnham Green
Look forward to a brighter future at two-bedroom Sunny Cottages, ideal for Londoners looking to downsize
A three-bedroom red-brick cottage with outbuildings and pretty gardens, £200,000
This three-bedroom flat within a former textile factory spans the corner of the fourth floor and has a balcony
A charming four-bedroom Oxfordshire cottage with oak floors and chunky-beamed ceilings, £465,000
A beautiful one-bed flat in a sought-after portered block, with access to Norland Square communal gardens
A one-bedroom flat within a Sixties school conversion with high-spec design and open-plan kitchen, close to Lambeth North Tube, £435,000