The early surrender value game
10-year savings plan - with-profits
Top companies
NFU Mutual
Equitable Life
Standard Life
Scottish Widows
Commercial Union
Surrender value
end of year 1
1,200
1,170
1,118
1,093
949
Bottom companies
Royal Insurance
Tunbridge Wells
RNPFN
Sun Life of Canada
Medical Sickness
0
0
115
171
180
Average
589
10-year maximum investment plan - unit-linked
Top companies
Equitable Life
Standard Life
Scottish Widows
RNPFN
Medical Sickness
Surrender value
end of year 1
1,178
1,118
1,093
996
874
Bottom companies
Abbey Life
Allied Dunbar
Hambros Assured
Scottish Equitable
Sun Life
0
0
259
298
363
Average
639
Based on investment of pounds 100 a month, starting age 30
Investment funds assumed to grow at 7.5% a year
Do companies really want their policyholders to keep their contributions going until their policies mature? Most insurers probably do prefer to see payments kept up for the whole period.
But are some maximising their returns in the early stages by combining high charges with heavy surrender penalties in the first few years?
For these companies, there could be a positive advantage if few customers stay on to maturity and a large number lapse. Any insurance company with both low early surrender values and a high lapse rate is clearly taking much of its profit at an early stage.
The summary tables (above) for two types of 10-year savings plan show the best and worst surrender values.
Unfortunately, companies are sensitive about publishing lapse rates and these are not yet generally available. But Mr Chapman says if there is a high lapse rate and a low early surrender value, it is a cause for concern about the company.
Mr Chapman points out that those considering investing with such companies face the double risk of the early loss of their money and of being sold an inappropriate policy.
In Singapore, companies with high lapse rates have not been allowed to recruit more sales staff until their lapse rates improve. Maybe such shock treatment could be adopted in the UK.
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