Best Buy's man has Britain's electricals giants in his sights
In The Spotlight: Scott Wheway
Welcome then to Best Buy, the "big box" electricals retailer which begins trading in Britain for the first time tomorrow. For Scott Wheway, chief executive of the American giant's European business, almost a year of planning will come to a head at 7.30am tomorrow, when the 45,000 square foot store in Thurrock, Essex, throws open its doors.
Eventually, Mr Wheway hopes to open more than 150 stores in the UK, offering everything from mobile phones to electric sports cars. Tomorrow, however, marks the first test of whether the business model that has been so successful in America will transplant neatly into this country.
Best Buy intends to exploit the poor reputation the British electricals sector has for service – there are no commission payments for sales staff – to encourage them to spend more time with customers.
Still, Mr Wheway's rivals are not taking Best Buy's move into the UK lying down. Currys has already opened a giant new store which is visible from the Best Buy outlet in Thurrock.
Then there is the threat from online – Best Buy's rivals reckon it has missed a trick by failing to have a website ready for customers – and the aggressive move by supermarkets, particularly Tesco, into electricals.
Mr Wheway should know a thing or two about that – he spent 20 years working for Tesco, before becoming managing director of Boots a couple of years ago. Hired to launch Best Buy in the UK in May last year, insiders describe him as "the consummate retailer".
- 1 The difference between a migrant and refugee, in one sentence
- 2 Miley Cyrus calls out hypocrisy of women’s nipples being taboo
- 3 Celebrity Big Brother 2015: Tila Tequila kicked off show after 'describing Hitler as a good man'
- 4 iPhone 5c to be discontinued, no iPhone 6c to replace it
- 5 Blood Moon and Supermoon: September to bring brightest – and dimmest – full Moon of the year on same night
The difference between a migrant and refugee, in one sentence
Spain accused of 'provocation' after letting Russian submarine refuel off Gibraltar
Allonautilus scrobiculatus: World's 'rarest' creature spotted for only the third time ever
Miley Cyrus calls out hypocrisy of women’s nipples being taboo
Celebrity Big Brother 2015: Tila Tequila kicked off show after 'describing Hitler as a good man'
Climate change: 2015 will be the hottest year on record 'by a mile', experts say
Labour leadership: Jeremy Corbyn accused of 'deluding' young supporters with 'claptrap'
'Women only' train carriages: Jeremy Corbyn unveils radical move to tackle public harassment
Black holes are a passage to another universe, says Stephen Hawking
Iain Duncan Smith 'should resign over disability benefit death figures', says Jeremy Corbyn
Iain Duncan Smith calls for urgent ESA overhaul as part of drive to cut down welfare costs
iJobs Money & Business
£25000 - £30000 per annum: Recruitment Genius: From modest beginnings the comp...
£35000 - £40000 per annum: Recruitment Genius: From modest beginnings the comp...
£15000 - £65000 per annum: Recruitment Genius: This is an exciting opportunity...
£18000 - £20000 per annum: Recruitment Genius: This is a fantastic opportunity...