The Big Question: What do supermarkets' claimed price cuts really amount to?
Thursday, 18 September 2008
Why are we asking this now?
Tesco, the UK's No.1 retailer, says it is launching a new budget range with extra-low prices, called Discount Brands, which will have 350 lines. Altogether £100m is being spent by Tesco on price cuts. Meanwhile Asda, the UK's No.2, is trimming the cost of all 5,000 items in its budget SmartPrice range, slashing the price of its cheapest oranges, cola, crisps and cornflakes. It has not divulged the cost.
Does this amount to a price war?
As the credit crunch bites, all the Big Four stores (Tesco, Asda, Sainsbury's and Morrisons) are claiming they will help shoppers hit by rising housing, energy and petrol costs.
Earlier this month the UK's third biggest grocer, Sainsbury's, launched a Switch and Save campaign claiming that its own-brand range was 20 per cent cheaper than branded products. Last week Morrisons announced it was cutting the price of 4,000 products.
So food prices are going down?
No, they are rising – by up to 14 per cent a year, when the Consumer Price Index is 4.4 per cent. Just how far food prices have gone up depends on where you shop. According to mysupermarket.co.uk, Tesco, Asda and Sainsbury have raised prices by 5.9 per cent in the past 12 months, while market researcher AC Nielsen says its 75,000 monitored products are up 9 per cent.
The Office of National Statistics says food inflation is 14.5 per cent, based on its basket of 134 commonly-bought foods. What is certain is that some prices have increased steeply, and many of those items are staples. Mysupermarket's basket of 24 items – bread, eggs, baked beans – is up 20 per cent in a year. The ONS is probably about right: food bills are up 15 per cent.
Why are prices rising?
The price of wheat – the major constituent in many foods and feed for chickens, pigs and cows – has soared, pushing up the cost of bread, pasta, cereals, meat, milk and eggs. The surging oil price has increased the cost of plastic in packaging and transport. Rising world populations and growing demand for more meat from large nations such as China, India and Brazil, which have increasingly prosperous populations, have exacerbated if not caused many of these factors.
So it's not a price war?
Not quite; a price skirmish would be a better description. Supermarkets are cutting prices of some goods, both to see off rivals and to give the appearance of being on the shopper's side. Asda really does sell a Smartprice loaf of white bread for 30p, and Morrison's a 400g pack of Birds Eye frozen peas for 60p. But many promotions are "cut and run" discounts designed to end after a certain time. And many suspect the reductions are being driven by a desire for cheap publicity and, more crucially, to combat the rise of the European "hard discounters", the best known of which are Aldi and Lidl, both German-owned with about 400 stores in the UK each.
Why are supermarkets afraid of Aldi and Lidl?
The no-frills budget chains are taking business away from British supermarkets. According to AC Nielsen, Tesco fell from 31.7 per cent to 31.5 per cent and Sainsbury's fell from 16 per cent to 15.8 per cent in the 12 weeks to 7 September, while low-cost Asda increased its share. Most dramatic were the gains by the hard discounters: sales at Aldi have shot up by 20 per cent and Lidl's by 11 per cent in the past year, while discount frozen food chain Farm Foods was up 26 per cent.
Are the 'hard' discounters any good?
Shopping at Lidl or Aldi, or for that matter the smaller Danish chain Netto, is very different from shopping at one of the Big Four. The hard discounters are low price and low service. Shoppers switching to them get a culture shock similar to that experienced by fliers who switched from national carriers to no-frills airlines. Instead of no ticket, no guaranteed seat, and no free snacks, though, shoppers are finding no or few well-known brands, no free shopping bags, and no quick service at the till. Many don't mind.
Despite scoring very poorly for customer service Lidl came equal sixth and Aldi ninth out of 77 retailers in a shopper survey in February. Waitrose came top, followed by John Lewis and independent book and electrical retailers. The message from shoppers could be summed up: "We like good service and reasonable prices – and we will tolerate poor service if prices are low. But we hate poor service if the prices are not cheap" (JD Sports, JJB Sports, Woolworths, Currys came last in the Which? survey).
How might all this change retailing?
The hard discounters are likely to increase their share for the foreseeable future, just like the no-frills airlines have done in the past decade. That is why supermarkets are trying to become more like them, launching their own budget ranges, just as British Airways launched Go and BMI launched BMI Baby in the 1990s.
So which is the cheapest supermarket?
Although prices at the Big Four change, Asda has won The Grocer magazine's title of cheapest supermarket for 11 years running. At the start of this month, The Grocer's check on 33 common products established this result: Asda (£48.78); Tesco (£50.73); Morrisons (£52.36); Sainsbury's £52.46); and Waitrose (£57.94.). Waitrose cost 18 per cent more than Asda. But Aldi and Lidl have been found to cheaper than all of them – about 20 per cent cheaper than Tesco.
So how can I save money?
Research by the Government's environmental body Wrap shows that shoppers waste around one third of food – equivalent to getting home and dumping one in three bags straight in the bin. It advises people to plan more meals and buy more frozen ingredients. Making meals from fresh ingredients is far cheaper than buying processed food.
Cutting out supermarkets altogether can deliver even better value, according to some studies. Author Kate Lock found that her £16 organic box was between 23 and 64 per cent cheaper than equivalent produce at Tesco and Sainsbury in her home city of York this summer. Only non-organic produce at market stalls was cheaper, by up to 10 per cent. A survey in 2006 by the New Economics Foundation found that food at Queens Market in east London was 53 per cent cheaper than the local Asda.
So are prices coming down?
Yes...
* Tesco, Asda, Sainsbury's and Morrisons say they're cutting the price of 9,000 products
* Supermarkets need to appeal to credit crunch shoppers who face surging bills
* The Big Four need to compete with the budget European shops Aldi and Lidl
No...
* Supermarkets can't be cutting prices if they are still rising – and they are
* Many of the promotions end after a few weeks or even a weekend
* Stores make their fattest profits from processed foods, not staples
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Copyright 2008 Independent News and Media Limited

i shop weekly at morrisons and have to count every penny.they claim to be helping with the credit crunch when they do not.i have saw prices rising by the week not by the month.
they say buy one get one free and it still works out you are paying the same prices.when they discount certain items they put the prices up on others to make up for the loss.
what can we do about it?nothing at all,but watch the money fly from our purses and their wallets becoming fatter at our expense.how and why are these supermarket chains allowed to do this to us.even if you want to make a complaint to Which consumers you have to pay a subscription fee?no justice.
Posted by miz | 22.09.08, 23:11 GMT
If Lidl and Aldi scored 7th and 9th in a shopper survey for customer service, how does it equate to "scoring poorly" as the author states? They are both in the upper quartile. Maybe it is the author's own prejudices speaking.
Posted by Michael . | 19.09.08, 14:06 GMT
I love Aldi, I used to be a regular shopper but why pay more for the same quality?? The wines, cheese and hams are fantastic plus items like washing powder and bin liners are sooo much cheaper. The style of the store is different, but it is so much quicker to do your weekly shop at Aldi there and I still manage to get all I need.
Posted by sarah | 18.09.08, 20:47 GMT
I prefer quality and ethics to low prices
Posted by Adelaide De Cice | 18.09.08, 17:57 GMT
Lidl varies both in product range and price across Europe. The best I've found by far is outside a town in France near the German border, which has a separate fresh butcher and baker, the largest selection of goods and the cheapest prices. Here in Italy the operation is similar to the way it was in England when Lidl first arrived. Smaller less choice and products availiable for a while and then just disapearing, never to be seen again. Milk is 50% cheaper than in the local supermarket.
However you should feel lucky in the UK, your food is still about 20% than here.
Posted by Andy Hudson | 18.09.08, 17:23 GMT
Farm shops also offer an opportunity to get veg much cheaper (although not usually processed items). In season, a 2.5kg bag of new pots is 85p in my nearest whereas the supermarkets charge more than double that. The price of all seasonal veg is significantly cheaper per kilo than in any store (and a lot better quality than what the discounters can offer)
Posted by Dean | 18.09.08, 14:10 GMT
I am also a convert to Aldi and find many of their products are excellent in quality and so much cheaper than the "big four". From washing power and dishwasher tablets to parma ham and antipasta, I've been pleased with the good value the products represent. Many fruit and vegetable items are sourced from the county in which the store is located - another plus. Every so often I do have to "top" up with particular products from one of the major supermarkets where greater choice is available, but not often. Combined with a trip to the local farm shop, great savings can be made. I take the view that if Tesco already has £1 in every £8 spent as I understand it, they don't need and won't be getting, my hard earned cash!
Posted by ceebee | 18.09.08, 11:57 GMT
Having shopped at ALDI for a number of years and their prices were good for basic items but having been there this morning I think their prices are slowly creeping up and soon there won't be much of of a difference between the discounters and the regular supermarkets. Sad, but I guess that's the price of their ad campaign and recent media coverage.
Posted by Prakash | 18.09.08, 11:33 GMT
I work for a company called Brand-View which track prices across the major retailers daily. We too have done research into this area and discovered very similar results.
With regards to the writters comments above on how to save money - our research found that the biggest way to save is actually to swtich to own label products in the major retailers. If you work out your expenditure on an average shopping basket, switching to an own label equivalent can result in a 33% saving. For the average consumer this could mean 1 in 3 shopping trips actually being free!
This doesn't take into consideration switching to budget own brand where you can save even more.
Retailers in recent weeks are making this even easier to spot savings with "Switch and Save" style campaigns taking place in Sainsbury's and Tesco.
Posted by Daniel Burton | 18.09.08, 10:16 GMT
As a convert from "the big four" to Aldi I have to agree with the above article. It is a culture shock, and it does feel as if you are in "budget mode" from the minute you walk into the store.
I must correct the writer on one point, " and no quick service at the till."
No at all, in fact at our local Aldo I have never seen more than one checkout open, but the speed at which they process customers, you simply cannot keep up with them and pack your items fast enough.
That is part of their secret and the key to success. They are prepared to take lower margins and are more efficient.
Very Germanic!
I for one, will not be returning to Tesco, Asda etc.
Posted by T. Day | 18.09.08, 09:39 GMT