Customers helped by deregulation

Customers helped by deregulation

CUSTOMERS who have switched electricity suppliers are already benefiting from the deregulation completed last month. Offer yesterday noted that customers who have switched tended to be those who pay by direct debit or other methods of payment, and pointed out that for customers on prepayment meters, the savings offered by the competitive market are not so great. The watchdog's director general, Callum McCarthy, said: "The impact of regulation on the fuel poor is one of my top priorities."

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