Festive callers give BT a boost
Saturday 28 December 1996
Most of the increase came from a surprise surge in local calls, which went up by almost 20 per cent, from 33 million to 39.3 million. Long-distance calls connected rose by 0.9 million to 13.9 million, as did international calls, which edged up from 1.18 million to 1.23 million.
BT had no explanation for the scale of the increase in local calls, which were not included in this year's seasonal discount offer. It gave customers three minutes on the phone for the price of two minutes, but applied only to trunk calls made within the UK.
One theory could be that customers had wrongly assumed the promotion applied to all phone calls, while another suggestion was that rising consumer confidence had encouraged a general increase in phone use.
Figures on the length of calls will not emerge for several days, though a BT spokesman said each Christmas Day call usually lasted an average of 12 minutes, whereas the total time spent on the phone by residential customers during an ordinary day was nine minutes.
He explained: "It always works out when the final figures are calculated including the number of calls and call lengths that Christmas Day is one of the busiest days of the year for us. This is because calls tend to be much longer than average calls on a normal day, for obvious reasons."
Figures from Mercury released yesterday also showed a Christmas boost, with total calls made by the company's customers rising from 2.8 million to 3.02 million. Of these, 1.12 million were international, compared with 800,000 international calls in 1995. Mercury's Christmas Day promotion cut the cost of national calls to a penny a minute.
- 1 Migrant crisis: Greek soldier saved 20 people singlehandedly off Rhodes beach
- 2 Sofyen Belamouadden murder: The inside story of a crime that horrified Britain
- 3 UK weather: Britain braced for snow as arctic air mass moves in
- 5 'Isis' schoolgirls: Missing British teenager tweets picture of her Syrian takeaway
Migrant crisis: Greek soldier saved 20 people singlehandedly off Rhodes beach
Ian Brady: Moors murderer announces his support for Ukip and the SNP
Aaron and Melissa Klein: Oregon anti-gay bakers ordered to pay $135,000 after refusing to make cake for same-sex wedding
UK weather: Britain braced for snow as arctic air mass moves in
Power of Nepal earthquake was equivalent to 20 huge atomic bombs
General Election 2015: Chuka Umunna on the benefits of immigration, humility – and his leader Ed Miliband
The sickening truth about food banks that the Tories don't want you to know
Migrant boat disaster: Ukip candidate mocks victims in sickening Twitter post
Nigel Farage wants the BBC to stop making programmes like Doctor Who, Strictly Come Dancing, and Top Gear
Global warming: Scientists say temperatures could rise by 6C by 2100 and call for action ahead of UN meeting in Paris
General Election 2015: Britain would become a 'communist dictatorship' under Ed Miliband and Nicola Sturgeon, claims wife of Michael Gove
iJobs Money & Business
£20000 - £60000 per annum: Recruitment Genius: Are you recently QCA Level 4 qu...
£20000 - £22500 per annum + OTE £30K: SThree: SThree Group have been well esta...
£25 - 30k: Guru Careers: We are seeking an Application Support Analyst / 1st L...
£45K - £55K (DOE) + Benefits: Guru Careers: We are seeking a full stack .NET D...