How virtual banks are close to becoming reality

As supermarkets open accounts, the end for high street banks has been forecast. Jill Treanor reports

Banks as we know them will soon cease to exist. A stark warning over what lies ahead for the banks was delivered yesterday by David Llewellyn, professor of money and banking at Loughborough University. At a seminar held in London on banking in the 21st century, he said that the banks should recognise that the move by supermarkets into banking is a Trojan Horse.

National Westminster has already recognised the dangers, and last week tore up the five-year financial services agreement it arranged last summer with Tesco. However, Tesco easily found another willing partner in the Royal Bank of Scotland. Moreover, Sainsbury this week teamed up with Bank of Scotland to launch Sainsbury's Bank with some of the best interest rates on instant access accounts on the market.

The clamber for savers' money by the supermarkets is only the start of a huge upheaval that Professor Llewellyn believes will result in the banking industry giving birth to the "virtual bank" by the turn of millennium.

"Over the next 10 years we'll see more structural change in the banking industry and more change in the business that banks do ... than we've seen in the last 50 to 60 years put together," he predicted.

Banks, he said, should be concerned and be advised to strike alliances with the supermarket groups - a case of better the devil you know. "These are very powerful pressures on the banking industry. Some banks are going to get into trouble," he warned.

The cause for concern, however, is not that the supermarkets will snatch all the business. "These new guys will never get big market shares but that's not what their damage is going to be. Their damage is taking away the juicy bits," Professor Llewellyn said.

Quite simply, supermarkets will only offer the most profitable financial products. And, because supermarkets are not lumbered with an expensive branch network they have more scope to sacrifice more profit margin than banks do on competing financial products.

This, Professor Llewellyn argued, will give supermarkets and other consumer- orientated companies a significant competitive edge. They will benefit from being sub-contractors to established banks, which have to shoulder a great deal of the associated fixed costs of running financial services.

Supermarkets, he added, may only be the first wave of new entrants into banking. He thinks that British Telecom, which he described as having a branch network in every household in the country, could also pose a real challenge.

Banks are going to need 360-degree vision and will have to overcome the frustration of watching new competitors come and go, dropping out of banking as fast as they entered if only because they discover that making a profit proved to be too much trouble to be worth the effort.

Unlike the banks, which are shackled to fixed costs, from running branches through to the processing of cheques, the supermarkets have only the variable costs traditionally associated with sub-contracting in a host of other industries.

Professor Llewellyn thinks that banks are on a fast track to becoming "virtual", where they would do little more than interface with customers who will be able to get their hands on cash through a multitude of different outlets, and possibly even electronic money downloaded on to cards through the Internet in the not too distance future.

He believes that the banking revolution will also see banks increasingly outsource operations. "I really do believe we're at a defining point in the evolution of the banking industry," he said.

Banks are finally sitting up and taking notice of radical changes that have, and are taking place in other industries. Just as British Airways contracts out its catering services or Jaguar uses a vast array of suppliers to provide the products for its cars, so will banks.

New technology has really been the catalyst of change in banking. A fact best illustrated by the closure of thousands of high street branches since the introduction in the 1970s of automated telling machines. And the ultimate technological development is still only in its infancy. Experts predict that the Internet will be one of the biggest threats to traditional banks.

Banks will still be the core of the industry, but their role will be starkly different. Professor Llewellyn said that banks will become more preoccupied with monitoring the suppliers to which they have outsourced.

But he is aware of a stark anomaly. While cut-throat competition and the need to cut back on costs will drive banks to become virtual or "contract banks", it could also lead to further consolidation in the industry.

He believed the two images can co-exist, with some banks following the big is beautiful route to take advantage of economy of scales, while others take the route of the contract bank.

"There are several small building societies which have a good future because they are going to become virtual," he said. For Professor Llewellyn the importance about these developments is that their "potential" to do damage to the traditional bank.

So, the banks that will succeed will be those prepared to change. Diversification could be one way, the fastest route to which would be to beat the supermarkets at their own game and buy one outright - a kind of "if you can't beat them then join them".

Start your day with The Independent, sign up for daily news emails
Arts and Entertainment
The Ridiculous Six has been produced by Adam Sandler, who also stars in it
filmNew controversy after nine Native American actors walked off set
Ed Miliband, Nick Clegg and David Cameron appeal to the audience during the Question Time special
Danny Jones was in the Wales squad for the 2013 World Cup
rugby leagueKeighley Cougars half-back was taken off after just four minutes
Life and Style
Google celebrates Bartolomeo Cristofori's 360th birthday
techGoogle Doodle to the rescue
Life and Style
The original ZX Spectrum was simple to plug into your TV and get playing on
techThirty years on, the ZX Spectrum is back, after a fashion
Tiger Woods and Lindsey Vonn are breaking up after nearly three years together
peopleFormer couple announce separation in posts on their websites
ebooksA celebration of British elections
  • Get to the point
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs Money & Business

Recruitment Genius: Claims Administrator

£16000 - £18500 per annum: Recruitment Genius: This is an excellent opportunit...

Recruitment Genius: Senior SEO Executive

£24000 - £28000 per annum: Recruitment Genius: A Senior SEO Executive is requi...

Recruitment Genius: Online Customer Service Administrator

£16000 - £18000 per annum: Recruitment Genius: An Online customer Service Admi...

Recruitment Genius: Digital Marketing Executive

£18000 - £22000 per annum: Recruitment Genius: This global, industry leading, ...

Day In a Page

Fishing for votes with Nigel Farage: The Ukip leader shows how he can work an audience as he casts his line to the disaffected of Grimsby

Fishing is on Nigel Farage's mind

Ukip leader casts a line to the disaffected
Who is bombing whom in the Middle East? It's amazing they don't all hit each other

Who is bombing whom in the Middle East?

Robert Fisk untangles the countries and factions
China's influence on fashion: At the top of the game both creatively and commercially

China's influence on fashion

At the top of the game both creatively and commercially
Lord O’Donnell: Former cabinet secretary on the election and life away from the levers of power

The man known as GOD has a reputation for getting the job done

Lord O'Donnell's three principles of rule
Rainbow shades: It's all bright on the night

Rainbow shades

It's all bright on the night
'It was first time I had ever tasted chocolate. I kept a piece, and when Amsterdam was liberated, I gave it to the first Allied soldier I saw'

Bread from heaven

Dutch survivors thank RAF for World War II drop that saved millions
Britain will be 'run for the wealthy and powerful' if Tories retain power - Labour

How 'the Axe' helped Labour

UK will be 'run for the wealthy and powerful' if Tories retain power
Rare and exclusive video shows the horrific price paid by activists for challenging the rule of jihadist extremists in Syria

The price to be paid for challenging the rule of extremists

A revolution now 'consuming its own children'
Welcome to the world of Megagames

Welcome to the world of Megagames

300 players take part in Watch the Skies! board game in London
'Nymphomaniac' actress reveals what it was really like to star in one of the most explicit films ever

Charlotte Gainsbourg on 'Nymphomaniac'

Starring in one of the most explicit films ever
Robert Fisk in Abu Dhabi: The Emirates' out-of-sight migrant workers helping to build the dream projects of its rulers

Robert Fisk in Abu Dhabi

The Emirates' out-of-sight migrant workers helping to build the dream projects of its rulers
Vince Cable interview: Charging fees for employment tribunals was 'a very bad move'

Vince Cable exclusive interview

Charging fees for employment tribunals was 'a very bad move'
Iwan Rheon interview: Game of Thrones star returns to his Welsh roots to record debut album

Iwan Rheon is returning to his Welsh roots

Rheon is best known for his role as the Bastard of Bolton. It's gruelling playing a sadistic torturer, he tells Craig McLean, but it hasn't stopped him recording an album of Welsh psychedelia
Russell Brand's interview with Ed Miliband has got everyone talking about The Trews

Everyone is talking about The Trews

Russell Brand's 'true news' videos attract millions of viewers. But today's 'Milibrand' interview introduced his resolutely amateurish style to a whole new crowd
Morne Hardenberg interview: Cameraman for BBC's upcoming show Shark on filming the ocean's most dangerous predator

It's time for my close-up

Meet the man who films great whites for a living