Internet Investor: Direct route for your insurance
Saturday 08 August 1998
There are fewer
forms to fill in
and the details
means there is
of the data
FIRST DIRECT believes there will be an explosion in our use of computers to manage our money over the next decade. According to Mori research conducted for the bank, within 10 years more than a third of all current account holders in the UK, nearly 12 million people, expect to use the Internet or similar technology to arrange their finances.
To put that forecast in perspective, fewer than one per cent do so at the moment. The survey also showed that 13 per cent of current account holders already have access to the Internet, up from 5 per cent in 1996. First Direct's own PC Banking service does not operate over the Internet but instead uses its own private network.
Separately, Eagle Star Direct reckons that sales of "cyber insurance" - insurance cover bought over the Internet - will increase by 260 per cent over the next 18 months. This sounds far too exact a forecast to be taken seriously. However, it has to be said that, with the number of Internet connections steadily rising, Eagle Star Direct is surely correct in assuming some significant increase in such business.
It is on this basis that the company has extended the range of insurance it offers on the World Wide Web to include home and contents cover, adding to its existing motor and travel insurance websites. In fact, Eagle Star Direct's motor insurance site has received more than 100,000 request for quotations in its first 10 months.
As with the other sites, you may purchase home and contents cover directly and immediately, 24 hours a day, through payment by credit or debit card, completing the online application form. The site is interactive, allowing you to select your own preferred level of cover.
Demonstrating why Eagle Star Direct expects more business on the Internet, the company is offering anybody purchasing their home and contents insurance from the site a 10 per cent reduction in its standard premiums. A further discount of up to 10 per cent is on offer if your home passes certain security criteria. Full details of these are available on the site.
However, Eagle Star Direct was not the first to offer household insurance over the Internet. Earlier this year, Woolwich Insurance Services unveiled an online market search, select and buying system. The service provides real-time comparative household insurance quotations, as well as allowing you to buy a suitable policy on the spot.
Woolwich Insurance Services claims that its online service allows you select the best policy for your particular requirements, rather than simply providing a price-based comparison. In fact, the service is exactly the same as that on offer in certain Woolwich branches.
Providing you are satisfied with their Internet quotation, the policy can be arranged by paying for the initial premium through an online credit card transaction. If, however, you need personal assistance before you make your choice, there is an option to be connected to a trained advisor to assist you during the course of the search and transaction process.
Buying insurance direct over the Internet offers clear benefits to you as a consumer. Fewer forms need to be filled out by the customer and in turn, the e-commerce nature of the system ensures accuracy as well as speed, since information will no longer need to be filled in by hand and rekeyed by data entry staff.
There is, of course, a concomitant downside to this. If there is a mistake in your policy details, you cannot blame anyone else!
Eagle Star Direct: www.eaglestardirect.co.uk
Woolwich Insurance Services: www.woolwichinsurance.co.ukFirst Direct PC Banking Demo: www.firstdirect.co.uk
- 1 Finland schools: Subjects scrapped and replaced with 'topics' as country reforms its education system
- 2 The West has it totally wrong on Lee Kuan Yew
- 3 Watch: Man takes selfie every mile of 2,600 mile hike, creates amazing timelapse video
- 4 The day I starred in Only Fools and Horses
- 5 Scientists have discovered a simple way to cook rice that dramatically cuts the calories
Germanwings plane crash: Andreas Lubitz 'had eyesight problems' and woke from nightmares 'screaming we’re going down!'
Saudi Arabia says it won't rule out building nuclear weapons
The battle for the Middle East's future begins in Yemen as Saudi Arabia jumps into the abyss
#FreeTheNipple: Women in Iceland bare breasts in solidarity with trolled student
Yemen crisis: Saudi Arabia ready for long campaign against Houthi rebels across the border
Ukip supporters are 55 or older, white and socially conservative, finds British Social Attitudes Report
JK Rowling responds to fan tweeting she 'can't see' Dumbledore being gay
Jeremy Clarkson sacked live: Alan Yentob 'wouldn't rule out' ex Top Gear host's BBC return
Revealed: Putin's army of pro-Kremlin bloggers
Germanwings plane crash: Co-pilot Andreas Lubitz wanted to 'do something people would remember him for'
The West has it totally wrong on Lee Kuan Yew
iJobs Money & Business
Negotiable: Recruitment Genius: To provide a prompt, friendly and efficient se...
Negotiable: Recruitment Genius: You will be the first point of contact for all...
£18000 - £24000 per annum + benefits: Ashdown Group: HR, Payroll & Benefits Of...
£35000 - £38000 per annum + benefits : Ashdown Group: A highly successful, int...