3129 days after two children died, Thomas Cook CEO apologises

Peter Fankhauser said he was 'deeply sorry'

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The Independent Online

The CEO of Thomas Cook has finally apologised over the deaths of two children on holiday in Corfu, over eight years and six months after the tragedy took place.

"From the deepest of my heart I am sorry," Peter Fankhauser said.

He admitted that the way Thomas Cook had treated the parents of Christi and Bobby Shepherd could have been better and that the parents did not receive the compassion they deserved.

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Christi and Bobby Shepherd were six and seven years old when they died of carbon monoxide poisoning at the Louis Corcyra Beach Hotel in 2006

Fankhauser also said he regretted saying Thomas Cook had done "nothing wrong" when giving evidence at the coroner's court in Wakefield last week.

Christi and Bobby Shepherd were six and seven years old when they died of carbon monoxide poisoning at the Louis Corcyra Beach Hotel in 2006 because of fumes from a defective boiler. The children’s bodies were discovered by a cleaner. Their father, Neil Shepherd, and his partner Ruth had slipped into a coma close by.

Thomas Cook was awarded damages against the owner of the hotel in 2010. It has taken half that payout for legal costs and donated £1.5 million to children’s charity Unicef.

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