Business diary: Tesco's ruthless shopper pursuit

Is Tesco's pursuit of every last high street pound going just a little too far? Only asking, after seeing a customer, who had abandoned in frustration an attempt to buy a bottle of water at a self-service till, being pursuing down Wimbledon's high street by a staff member calling on nearby policemen for help to stop her. He escorted her back to the till and ordered her to complete the transaction, before an apologetic manager intervened.



The man you can trust in a crisis

We look forward to PR Week magazine's forthcoming conference, Ultimate Crisis Communications. One keynote speaker in particular should be worth listening to: David Bickerton, the director of communications at BP. Bickerton knows a thing or two about a crisis, having just been through BP's Deepwater Horizon disaster. And he seems to have coped well – while the cataclysmic headlines the affair earned BP contributed to the departure of Andrew Gowers, BP's head of media relations, Bickerton kept his job.



WPP escapes the dissenters

It turns out that a tax saving isn't the only benefit of moving your company to Ireland. Sir Martin Sorrell, the chief executive of the advertising giant WPP, has copped some flak for taking the company to Dublin to take advantage of its low corporation tax. But he seems to be avoiding public confrontations – at WPP's annual general meeting, which naturally had to be held in the company's adopted home city, there was not a single question for the board from shareholders. Londoners were much more likely to be bolshy.



Camelot boss misses out

Camelot's chief executive, Dianne Thompson, knows a thing or two about lucky numbers – hers is the organisation that runs the National Lottery, currently boasting of record sales (helped in part, no doubt, by the desperation of cash-strapped Britons). Still, her number didn't come up during the Olympics tickets draw – she completely missed out on what she wanted. And despite the organiser's protestations, we are beginning to think people actually had more chance of winning the lottery than getting a ticket to the Games.

businessdiary@independent.co.uk

Start your day with The Independent, sign up for daily news emails
ebooks
ebooksAn introduction to the ground rules of British democracy
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
SPONSORED FEATURES
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs Money & Business

Recruitment Genius: Collections Agent

£14000 - £16000 per annum: Recruitment Genius: This company was established in...

SThree: Trainee Recruitment Consultant

£20000 - £25000 per annum + OTE 40k: SThree: SThree are a global FTSE 250 busi...

SThree: Trainee Recruitment Consultant

£20000 - £25000 per annum + competitive: SThree: SThree are a global FTSE 250 ...

Recruitment Genius: Mortgage Administrator

£20000 - £25000 per annum: Recruitment Genius: We are a vibrant and establishe...

Day In a Page

Migrant crisis: UN official Philippe Douste-Blazy reveals the harrowing sights he encountered among refugees arriving on Lampedusa

‘Can we really just turn away?’

Dead bodies, men drowning, women miscarrying – a senior UN figure on the horrors he has witnessed among migrants arriving on Lampedusa, and urges politicians not to underestimate our caring nature
Nine of Syria and Iraq's 10 world heritage sites are in danger as Isis ravages centuries of history

Nine of Syria and Iraq's 10 world heritage sites are in danger...

... and not just because of Isis vandalism
Girl on a Plane: An exclusive extract of the novelisation inspired by the 1970 Palestinian fighters hijack

Girl on a Plane

An exclusive extract of the novelisation inspired by the 1970 Palestinian fighters hijack
Why Frederick Forsyth's spying days could spell disaster for today's journalists

Why Frederick Forsyth's spying days could spell disaster for today's journalists

The author of 'The Day of the Jackal' has revealed he spied for MI6 while a foreign correspondent
Markus Persson: If being that rich is so bad, why not just give it all away?

That's a bit rich

The billionaire inventor of computer game Minecraft says he is bored, lonely and isolated by his vast wealth. If it’s that bad, says Simon Kelner, why not just give it all away?
Euro 2016: Chris Coleman on course to end half a century of hurt for Wales

Coleman on course to end half a century of hurt for Wales

Wales last qualified for major tournament in 1958 but after several near misses the current crop can book place at Euro 2016 and end all the indifference
Rugby World Cup 2015: The tournament's forgotten XV

Forgotten XV of the rugby World Cup

Now the squads are out, Chris Hewett picks a side of stars who missed the cut
A groundbreaking study of 'Britain's Atlantis' long buried at the bottom of the North Sea could revolutionise how we see our prehistoric past

Britain's Atlantis

Scientific study beneath North Sea could revolutionise how we see the past
The Queen has 'done and said nothing that anybody will remember,' says Starkey

The Queen has 'done and said nothing that anybody will remember'

David Starkey's assessment
Oliver Sacks said his life has been 'an enormous privilege and adventure'

'An enormous privilege and adventure'

Oliver Sacks writing about his life
'Gibraltar is British, and it is going to stay British forever'

'Gibraltar is British, and it is going to stay British forever'

The Rock's Chief Minister hits back at Spanish government's 'lies'
Britain is still addicted to 'dirty coal'

Britain still addicted to 'dirty' coal

Biggest energy suppliers are more dependent on fossil fuel than a decade ago
Orthorexia nervosa: How becoming obsessed with healthy eating can lead to malnutrition

Orthorexia nervosa

How becoming obsessed with healthy eating can lead to malnutrition
Lady Chatterley is not obscene, says TV director

Lady Chatterley’s Lover

Director Jed Mercurio on why DH Lawrence's novel 'is not an obscene story'
Farmers in tropical forests are training ants to kill off bigger pests

Set a pest to catch a pest

Farmers in tropical forests are training ants to kill off bigger pests