Business diary: Tesco's ruthless shopper pursuit
Monday 06 June 2011
Is Tesco's pursuit of every last high street pound going just a little too far? Only asking, after seeing a customer, who had abandoned in frustration an attempt to buy a bottle of water at a self-service till, being pursuing down Wimbledon's high street by a staff member calling on nearby policemen for help to stop her. He escorted her back to the till and ordered her to complete the transaction, before an apologetic manager intervened.
The man you can trust in a crisis
We look forward to PR Week magazine's forthcoming conference, Ultimate Crisis Communications. One keynote speaker in particular should be worth listening to: David Bickerton, the director of communications at BP. Bickerton knows a thing or two about a crisis, having just been through BP's Deepwater Horizon disaster. And he seems to have coped well – while the cataclysmic headlines the affair earned BP contributed to the departure of Andrew Gowers, BP's head of media relations, Bickerton kept his job.
WPP escapes the dissenters
It turns out that a tax saving isn't the only benefit of moving your company to Ireland. Sir Martin Sorrell, the chief executive of the advertising giant WPP, has copped some flak for taking the company to Dublin to take advantage of its low corporation tax. But he seems to be avoiding public confrontations – at WPP's annual general meeting, which naturally had to be held in the company's adopted home city, there was not a single question for the board from shareholders. Londoners were much more likely to be bolshy.
Camelot boss misses out
Camelot's chief executive, Dianne Thompson, knows a thing or two about lucky numbers – hers is the organisation that runs the National Lottery, currently boasting of record sales (helped in part, no doubt, by the desperation of cash-strapped Britons). Still, her number didn't come up during the Olympics tickets draw – she completely missed out on what she wanted. And despite the organiser's protestations, we are beginning to think people actually had more chance of winning the lottery than getting a ticket to the Games.
- 1 Reader dilemma: 'Our son is 34 with an IQ of 85, and spends all his time in his room. What will happen to him when we're no longer here?'
- 2 Tunisia hotel attack: Locals form 'human shield' to protect hotel from gunman Seifeddine Rezgui
- 3 Russian officials ban yoga because it's too much like a religious cult
- 4 German ethics council calls for incest between siblings to be legalised by Government
- 5 Ginger Pride festival to take place next summer, organisers say 'time of bullying gingers is over'
Tunisia hotel attack: Locals form 'human shield' to protect hotel from gunman Seifeddine Rezgui
German ethics council calls for incest between siblings to be legalised by Government
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Ginger Pride festival to take place next summer, organisers say 'time of bullying gingers is over'
Historic meeting between Pope Francis and Russian Orthodox head 'getting closer'
The moment a Queen's Guard soldier lost it and drew his gun at annoying tourist
Greece crisis: The wider lesson is that it’s time to abandon this failed experiment in currencies
'I wish the BBC would stop calling it Islamic State' – David Cameron unleashes frustration at broadcaster
Pentagon accuses Russia of 'playing with fire' over nuclear threats towards Nato
Greece crisis: IMF was pushed around by Angela Merkel and Nicholas Sarkozy – and now it is being humiliated
They are neither a 'state' nor 'Islamic': Why we shouldn't call them Isis, Isil or IS
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