Jobs exodus to Asia could boost Xansa
Friday 05 December 2003
The Indian outsourcing boom could pay off handsomely for Xansa, the IT services company, which yesterday said the trend for moving jobs abroad will create huge business opportunities.
Alistair Cox, the chief executive, said Xansa was well placed to win new businesses from companies moving their critical customer service, financial and back office operations to India. But he said Xansa would not be competing for IT contracts from companies setting up large call centres abroad to handle simple inquiries or transactions. He said this area had already become a commodity market which would not deliver high profit margins.
Mr Cox was unveiling half-year figures to 31 October which revealed operating profits down 7.1 per cent and turnover down 2.9 per cent. It has appointed Bill Alexander, the chief executive of Thames Water, as its new chairman.
Xansa already operates a key customer service department in India for a UK utility, which Mr Cox declined to name."The cost comparisons with the UK are excellent. There is a highly trained pool of workers who speak English and communications links are straightforward." Its workforce in India rose 36 per cent to 1,426 over the period, while it rose 4 per cent 4 per cent to 4,771 in the UK.
- 2 Migrant crisis: Greek soldier saved 20 people singlehandedly off Rhodes beach
- 3 Sofyen Belamouadden murder: The inside story of a crime that horrified Britain
- 4 Company breaks open Apple Watch to discover what it says is 'planned obsolescence'
- 5 UK weather: Britain braced for snow to replace sun as arctic air mass moves in
Migrant crisis: Greek soldier saved 20 people singlehandedly off Rhodes beach
Russian hack of President Obama's emails worse than previously admitted
Aaron and Melissa Klein: Oregon anti-gay bakers ordered to pay $135,000 after refusing to make cake for same-sex wedding
UK weather: Britain braced for snow to replace sun as arctic air mass moves in
Nepal earthquake: US Pastor Tony Miano sparks outcry by suggesting Nepalis should convert and not rebuild their 'pagan shrines'
General Election 2015: Chuka Umunna on the benefits of immigration, humility – and his leader Ed Miliband
The sickening truth about food banks that the Tories don't want you to know
Migrant boat disaster: Ukip candidate mocks victims in sickening Twitter post
Nigel Farage wants the BBC to stop making programmes like Doctor Who, Strictly Come Dancing, and Top Gear
Global warming: Scientists say temperatures could rise by 6C by 2100 and call for action ahead of UN meeting in Paris
General Election 2015: Britain would become a 'communist dictatorship' under Ed Miliband and Nicola Sturgeon, claims wife of Michael Gove
iJobs Money & Business
£24000 - £26000 per annum + benefits : Ashdown Group: A highly successful, glo...
£50000 - £55000 per annum: Ashdown Group: Business Analyst - Financial Service...
£18000 - £23000 per annum + OTE £45K: SThree: At SThree, we like to be differe...
£20000 - £25000 per annum + competitive: SThree: Did you know? SThree is the o...