Mobile firms attack EU ban on charging to receive calls abroad

Mobile phone operators reacted with anger yesterday to ambitious plans to scrap all charges for receiving calls while travelling abroad but staying within the EU.

In what seemed a formal declaration of war on the networks, the European Commission unveiled legislation to force operators to apply the same price structure in foreign EU countries as on domestic networks. The law could be on the statute book by next summer.

The GSM Association, which represents 680 mobile operators worldwide, described the plan as "unprecedented, unnecessary and heavy handed", and insisted prices are falling.

But the EU's information and media commissioner, Viviane Reding, said it was "unacceptable that consumers are punished on their telephone bill simply for crossing a border". According to her survey, roaming charges have "generally remained at the same high level" across Europe over the past six months and in some cases have increased. The Commission document showed O2 customers from the UK being charged €5.50 (£3.80) for a four-minute call in France or Italy, while T-Mobile users paid €7.63 in Slovenia. Some consumers in other countries pay up to €13.05.

The new plan would eliminate all roaming charges for receiving a call when abroad but in the EU. A mobile customer abroad would pay only the price applicable at home for a local or international call. That could mean consumers could buy a SIM card in another country where tariffs are lower and save money on some calls by using it at home.

The initiative follows a decision in Ireland and Northern Ireland where there is one tariff north and south of the border for most users. Before its introduction, Ireland's Foreign Minister, Dermot Ahern, who lives in a border region, found different networks - with varying prices - operated in various parts of his own home.

European operators are thought to earn about €10bn from international roaming each year, though the proportion of this derived from EU users is unclear. The Commission says its proposed regulation would save the consumer between 40 and 60 per cent on mobile calls abroad.

But the GSM Association said: "A sample of key operators with customers in 12 European countries indicates roaming tariffs fell an average of 8 per cent across Europe last year." A spokesman for Vodafone said: "During the last 10 months our call charges for roaming have decreased by 40 per cent. This measure is unnecessary because the market and customer demand is driving roaming fees down."

Independent Comment
blog comments powered by Disqus
Career Services

Day In a Page

How an abortion divided America

How an abortion divided America

Single mother who took a pill to end her pregnancy is now fighting a landmark prosecution in a conservative state
Can you master a language in a weekend?

Can you master a language in a weekend?

Ed Cooke insists he can use his techniques as a memory expert to help novices learn even the hardest tongues.
The 10 best heaters

The 10 best heaters

From the DeLonghi Retro Fan Heater to the Dimplex MicroFire
Coming soon to a shelf near you: The publishing industry has gone mad for film-style trailers

Coming soon to a shelf near you

The publishing industry has gone mad for film-style trailers
Mad, bad and delightful to know: How Lord Byron became a cultural superstar

How Lord Byron became a cultural superstar

As the poet takes centre stage in the West End, Boyd Tonkin looks into the life of the outspoken champion of the poor
Did they all live happily ever after? That's up to you...

Did they all live happily ever after? That's up to you...

New digital novel will overturn centuries of literary tradition by allowing readers to choose how they would like story to end
How to look good for less – Primark in copycat row

How to look good for less – Primark in copycat row

With London Fashion Week starting tomorrow, designers are closeted in studios putting finishing touches to their collections
James Lawton: Arsène and Arsenal are living in the past

James Lawton

Arsène and Arsenal are living in the past
How Docherty's resurgent Reds beat Dutch greats

How Docherty's resurgent Reds beat Dutch greats

United have met Ajax only once before in Europe, in 1976. The key performers recall an electric occasion
Civil war at Ajax

Civil war at Ajax

A rift between two club legends has torn the Dutch giants apart
Lewis Moody: For an idea of where England are headed, look at Wales now

Lewis Moody column

For an idea of where England are headed, look at Wales now
Geoff Toovey: Little gem with huge incentive to become king of the world

Geoff Toovey interview

Little gem with huge incentive to become king of the world
Picture preview: Portrait of London

Portrait of London

Picture preview
No secularism please, we're British

No secularism please, we're British

Arguments about the role of religion in national life have recently acquired a new urgency
Harold Tillman: 'Chinese tourists can save the high street – if we let them'

Harold Tillman interview

'Chinese tourists can save the high street – if we let them'