Regulator forces trading changes at Groupon after complaints
Saturday 17 March 2012
Groupon, the group-buying discounting website, has been forced by the Office of Fair Trading (OFT) to change its trading methods after complaints about misleading ads and unfair practices.
The Advertising Standards Authority ruled that its promotions "breached consumer protection regulations" on a "widespread" basis.
Groupon has come under widespread criticism for exaggerating reductions on prices and failing to warn the companies providing its offers of how many customers they should expect.
The OFT also discovered it had not been diligent enough in checking discounts offered by merchants were genuine. In addition, the company failed to ensure merchants had enough of their products for the number of likely buyers.
Groupon has now agreed that it will ensure all prices, including savings, are "accurate, honest and transparent".
Other issues included Groupon's failure to comply with rules which allow customers buying most products online the right to cancel within 14 days of their order.
- 1 Home Office says Nigerian asylum-seeker can’t be a lesbian as she’s got children
- 2 What happens to your body when you give up sugar?
- 3 Drugs Live cannabis trial: Hash is less harmful than any other drug, expert claims
- 4 Turkish Airlines flight TK 726 crash-lands on Nepal runway amid dense fog
- 5 Apple and Google users being spied on for a decade because of 'Freak' security flaw
The City of the Monkey God: Archaeologists claim to have found city lost for 1,000 years in remote Honduran jungle
Turkish Airlines flight TK 726 crash-lands on Nepal runway amid dense fog
Japanese island overrun with cats after population explodes
London property boom built on dirty money
Becky Watts: Stepbrother and his girlfriend named locally as two arrested on suspicion of murder
Durham Free School: 'Creationism taught at' free school facing closure
Nearly 100,000 of Britain's poorest children go hungry after parents' benefits are cut
Ukip would cut billions from Scottish budget to fund English tax cuts
End of the licence fee: BBC to back radical overhaul of how it is funded
Ukraine crisis: Top Chinese diplomat backs Putin and says West should 'abandon zero-sum mentality'
Boris Nemtsov shot dead: Outspoken Putin critic who had expressed fears for his life is killed near the Kremlin
iJobs Money & Business
£25000 - £30000 per annum + benefits: Ashdown Group: A global leader operating...
Voluntary post, reasonable expenses reimbursed: Reach Volunteering: Would you ...
£36,000 - £40,000: Christine McCleave: Are you looking for a new opportunity a...
£15000 - £18000 per annum: Recruitment Genius: This is a great opportunity for...