T-Mobile profits fall in UK as it fails to hold on to customers

T-Mobile UK posted half-year revenues up 1.7 per cent to £1.6bn yesterday, including a 360 per cent rise in Mobile Broadband devices and a contract customer base up 0.6 per cent to 3.9 million. But earnings before interest, tax, deductions and amortisation were down by 17.6 per cent to £155m and some 517,000 customers walked away in the period.

"The UK is a mature market, which is very competitive, and T-Mobile has historically been a weak player," one City analyst said. "It added lots of customers last year, particularly towards the end, but they were not good quality and now it is paying the price."

Comments