Zavvi Christmas vouchers 'worthless'
Tuesday 30 December 2008
People given Zavvi gift vouchers for Christmas will be disappointed if they try to use them: the beleaguered entertainment retailer's administrators yesterday said that the tokens were worthless in stores and would not be accepted.
Angry shoppers were unable to spend the gifts on the cut-price books, CDs and DVDs in Zavvi's "Clearout" sale. A spokeswoman for the company's administrators, Ernst and Young, confirmed the problem: "Correct, it's not possible for vouchers to be spent in stores." Some stores have taken to carrying notices outlining the ban. A short message on the Zavvi website urged owners of vouchers bought after 27 November to write to the joint administrators in the hope of receiving a full refund, which should be "expected".
However, those with vouchers bought before this date will have to register an unsecured claim, and have a much slimmer chance of a refund.
Zavvi, which went into administration on Christmas Eve, released a statement: "Due to the large volumes of gift card vouchers that are currently outstanding it is not possible to discuss individual customer queries in person at this stage."
Its 125 stores opened as normal on Boxing Day for the post-Christmas sales. However, the jobs of more than 3,400 workers remain insecure. Some of Zavvi's troubles began earlier this month with the collapse of Woolworths' Entertainment UK wholesaling division, EUK, which was Zavvi's main supplier. Its demise left Zavvi unable to take customer orders and renew stock during the run-in to the holiday period.
Zavvi was formed from a management buyout of Virgin Megastore in September last year, when Sir Richard Branson sold the music chain to Zavvi's chief executive, Simon Douglas, for a reported nominal fee of £1.
Other high-profile casualties of the high street economic gloom have included The Officer's Club, Whittard of Chelsea, MFI, Woolworths and the children's clothes specialist Adams.
- 1 Nigel Farage: Me vs Russell Brand on Question Time – he's got the chest hair but where are his ideas?
- 2 Harry Potter fans can apply to the Hogwarts-inspired College of Wizardry
- 3 Jessica Chambers: 19-year-old woman 'doused with lighter fluid and burned alive' in the US
- 4 Russell Brand calls Nigel Farage 'poundshop Enoch Powell' in BBC Question Time debate
- 5 Orange Wednesdays are no more
Weather bomb in pictures: Storms cuts power for tens of thousands – and snow is on the way
Jessica Chambers: 19-year-old woman 'doused with lighter fluid and burned alive' in the US
Russell Brand calls Nigel Farage 'poundshop Enoch Powell' in BBC Question Time debate
Russell Brand was rendered speechless on Question Time by this man
Fury at Airbus after it hints the super-jumbo may be mothballed
Disgruntled RBS worker writes hilarious open letter to Russell Brand after anti-capitalist publicity stunt leaves him hungry
Shock poll shows voters believe Ukip is to the left of the Tories
Nigel Farage's approval rating hits 'record low' as popularity suffers in wake of Ukip sex scandal
Nigel Farage defends Kerry Smith 'ch***y' comment: 'If you are going for a Chinese, what do you say you’re going for?'
Ukip candidate jokes about 'shooting peasants' in racist and homophobic rant
Pakistan school attack live: Taliban kill at least 132 children in 'horrifying' massacre
iJobs Money & Business
$200 - $350 per annum: Carlton Senior Appointments: Managing Producer Office...
$125 - $225 per annum: Carlton Senior Appointments: San Fran - Investment Advi...
Up to £70,000 per annum + benefits: Sheridan Maine: Are you a qualified accoun...
Up to £65,000 per annum + benefits: Sheridan Maine: Are you a qualified accoun...