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Bus privatisation has not improved services in London, with one of 12 buses not turning up, according to an analysis published by the Capital Transport Campaign. It suggests that one in four passengers is kept waiting for more than 10 minutes.
The worst performance is in Merton where 28 per cent of passengers had to wait longer than 10 minutes. The best was Hillingdon with 17 per cent. London Transport stressed that there had been a marginal improvement on high-frequency routes and that the poor performance in Merton was a result of roadworks.
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