PCSO 'instructed to cease tweeting'

 

A member of police staff who used Twitter to report details of criminal behaviour has told her followers she has been instructed to stop using the micro-blogging site.

Police Community Support Officer (PCSO) Sarah Giles said she had been told to "cease tweeting", after posting nearly 10,000 messages, often covering incidents on her patch in Devon.

The officer, who uses the handle TopshamPolice in reference to the part of Exeter she covers, wrote today: "Thank you for all your support. I was told to close the account and cease tweeting. It upset me very much and is still being discussed RT :("

Devon and Cornwall Police say the PCSO has not been banned from posting updates, but has instead been offered "training" about the content of her tweets.

PCSO Giles has more than 1,000 followers, with her tweets documenting everyday life on the beat.

She and several colleagues use social media to tell followers about fixed penalty notices handed out, as well as advising the community about petty crime and vandalism in the area.

In one tweet two weeks ago, PCSO Giles wrote: "Lots of strong coffee needed tonight :-/ follow up calls to student who threw up in taxi and victims of wing mirror bashing £exeterfreshers", the latter understood to be a reference to first-year university students in the city.

But her prolific tweeting died down on September 19, when she posted simply "bye :-)" and two days later wrote: "Thank you all for following and banter over the last year - I have been instructed to cease tweeting. My apologies."

In a statement, a police spokesman said: "Devon and Cornwall Police embraces social media and all staff's responsible use of it.

"The force's main Twitter account has more than 11,500 followers and we value it greatly as a way of communicating with communities and the wider public.

"The PCSO concerned has been given words of advice around the content of tweets, but has not been banned or stopped from tweeting.

"The force has a social media policy which gives clear guidance to all staff on what is deemed appropriate, and in this case, training will now be given to the PCSO so she can better use social media in the future as an innovative communication tool.

"There is no doubt that social media is a very quick and effective means which can have pitfalls, but we are committed to ensuring staff have the knowledge and expertise wherever possible to use it properly."

PA

Start your day with The Independent, sign up for daily news emails
Life and Style
Steve Shaw shows Kate how to get wet behind the ears and how to align her neck
healthSteven Shaw - the 'Buddha of Breaststroke' - applies Alexander Technique to the watery sport
Arts and Entertainment
The sight of a bucking bronco in the shape of a pink penis was too much for Hollywood actor and gay rights supporter Martin Sheen, prompting him to boycott a scene in the TV series Grace and Frankie
tv
Sport
footballShirt then goes on sale on Gumtree
Voices
Terry Sue-Patt as Benny in the BBC children’s soap ‘Grange Hill’
voicesGrace Dent on Grange Hill and Terry Sue-Patt
News
ebookA unique anthology of reporting and analysis of a crucial period of history
Arts and Entertainment
Performers drink tea at the Glastonbury festival in 2010
music
Arts and Entertainment
Twin Peaks stars Joan Chen, Michael Ontkean, Kyle Maclachlan and Piper Laurie
tvName confirmed for third series
Sport
Cameron Jerome
footballCanaries beat Boro to gain promotion to the Premier League
Arts and Entertainment
art
Latest stories from i100
Have you tried new the Independent Digital Edition apps?

Day In a Page

Abuse - and the hell that came afterwards

Abuse - and the hell that follows

James Rhodes on the extraordinary legal battle to publish his memoir
Why we need a 'tranquility map' of England, according to campaigners

It's oh so quiet!

The case for a 'tranquility map' of England
'Timeless fashion': It may be a paradox, but the industry loves it

'Timeless fashion'

It may be a paradox, but the industry loves it
If the West needs a bridge to the 'moderates' inside Isis, maybe we could have done with Osama bin Laden staying alive after all

Could have done with Osama bin Laden staying alive?

Robert Fisk on the Fountainheads of World Evil in 2011 - and 2015
New exhibition celebrates the evolution of swimwear

Evolution of swimwear

From bathing dresses in the twenties to modern bikinis
Sun, sex and an anthropological study: One British academic's summer of hell in Magaluf

Sun, sex and an anthropological study

One academic’s summer of hell in Magaluf
From Shakespeare to Rising Damp... to Vicious

Frances de la Tour's 50-year triumph

'Rising Damp' brought De la Tour such recognition that she could be forgiven if she'd never been able to move on. But at 70, she continues to flourish - and to beguile
'That Whitsun, I was late getting away...'

Ian McMillan on the Whitsun Weddings

This weekend is Whitsun, and while the festival may no longer resonate, Larkin's best-loved poem, lives on - along with the train journey at the heart of it
Kathryn Williams explores the works and influences of Sylvia Plath in a new light

Songs from the bell jar

Kathryn Williams explores the works and influences of Sylvia Plath
How one man's day in high heels showed him that Cannes must change its 'no flats' policy

One man's day in high heels

...showed him that Cannes must change its 'flats' policy
Is a quiet crusade to reform executive pay bearing fruit?

Is a quiet crusade to reform executive pay bearing fruit?

Dominic Rossi of Fidelity says his pressure on business to control rewards is working. But why aren’t other fund managers helping?
The King David Hotel gives precious work to Palestinians - unless peace talks are on

King David Hotel: Palestinians not included

The King David is special to Jerusalem. Nick Kochan checked in and discovered it has some special arrangements, too
More people moving from Australia to New Zealand than in the other direction for first time in 24 years

End of the Aussie brain drain

More people moving from Australia to New Zealand than in the other direction for first time in 24 years
Meditation is touted as a cure for mental instability but can it actually be bad for you?

Can meditation be bad for you?

Researching a mass murder, Dr Miguel Farias discovered that, far from bringing inner peace, meditation can leave devotees in pieces
Eurovision 2015: Australians will be cheering on their first-ever entrant this Saturday

Australia's first-ever Eurovision entrant

Australia, a nation of kitsch-worshippers, has always loved the Eurovision Song Contest. Maggie Alderson says it'll fit in fine