Salesman called customer a 'moaning little c***' after she complained about his service
Gary Brown said he lost his commission after Natalie James made a complaint
A car salesman called a customer a “moaning little c***” and a “slag”, months after he did not receive his commission when she complained about his service at a showroom.
Natalie James bought a car from Go Vauxhall in Croydon, south London last year, but reported salesman Gary Brown to management.
Due to the complaint, the company did not pay Mr Brown the £200 commission he would normally receive after making a sale.
Over eight months after buying the car, the 37-year-old salesman spotted Ms James on a mutual friend's Facebook page and wrote “Thought I recognised you. The complaining little slag!”, the Mail Online reported.
Ms James said that she did not know Mr Brown, to which he replied: “Oh yes you do. It was me that sold you the black Corsa, but then you complained about me for no reason at all and said that you didn't want to speak to me.”
“I ended up losing commission I had earned for selling the car. All because you are a moaning little c***,” he added.
Tweets Miss James posted showing screenshots of the messages been retweeted more than 800 times.
Miss James has since reported the messages received on her phone to the police, who are reportedly investigating.
Mr Brown has now apologised about the message, and claimed that he was confused because he did not know why Miss James complained.
He issued the complaint on Twitter after Ms James blocked him from Facebook following the string of abusive messages.
“I was gutted when you asked to speak to another salesman and had no idea what I had done to upset you so much.
“Obviously that doesn't excuse my message yesterday, so I apologise for that.”
He added that he has since left car sales. “I don’t believe I’m suited to that career,” he said.
The management at Vauxhall, which were alerted to the comments on tweeted Miss James:“We’re really sorry about this & it's not something we condone in at all.
“We'll look into this & get back to you soon.”
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