Telephone bank card scam on rise
Wednesday 23 May 2012
A telephone scam in which victims are duped into allowing their
bank cards to be sent by courier directly to conmen has seen a sharp
Some £750,000 was lost to this crime in the first four months of this year, the same amount that was stolen over the whole of last year, equating to a threefold increase, the Payments Council's education campaign Pay Your Way said.
The scam involves the victim being called on a landline phone by someone claiming to be from their bank and told that their debit or credit card needs to be collected for replacement following a fraud on their account.
The caller often suggests the person should hang up and call the bank back if they want to ensure the call is genuine - but the conman stays on the line, tricking the person into believing they are calling their bank.
The conman will then ask the victim to key in their pin number, before sending a courier to collect the card. The person believes the card is being returned to the bank but it is being delivered to the fraudster to use with the pin obtained over the phone.
Detective Chief Inspector Paul Barnard, head of the dedicated cheque and plastic crime unit (DCPCU), the specialist police unit that tackles UK card and cheque fraud, said: "If you think you have become a victim of fraud on your account, you should contact your bank in the first instance, although if there is a crime in progress you should call 999 straightaway."
Pay Your Way is working with the UK Cards Association and Financial Fraud Action UK to raise awareness of how to avoid becoming a victim of this crime.
It said banks will never call customers to say they are going to collect their cards from their home and consumers should not hand their cards over.
Banks do not ask customers to authorise anything by entering their pin into a telephone and pin numbers should only be entered at cash machines or chip and pin machines.
Campaigners also said that consumers should make sure they can hear a dial tone before calling their bank and they should only use the bank's advertised number.
Humans of New York image of crying gay teen receives best response from Ellen DeGeneres
Swedish minister gives strongest case yet on why EU should stop turning away asylum seekers
Man dies instantly after shooting firework from top of his head
Isis schoolgirl Amira Abase who fled London to join terrorists in Syria mocks victims of Tunisia massacre
Father faces deportation to Thailand after 27 years in Britain for two 'stupid crimes'
More Britons believe that multiculturalism makes the country worse - not better, says poll
Nathan Collier: Montana man inspired by same-sex marriage ruling requests right to wed two wives
Osborne to cap family benefits at £23,000 – announced ahead of his post-election Budget
Greece crisis: IMF was pushed around by Angela Merkel and Nicholas Sarkozy – and now it is being humiliated
Forget little green men – aliens will look like humans, says Cambridge University evolution expert
Girl, 7, stares down hate preacher at Ohio festival with pro-LGBT rainbow flag gesture
- 1 Humans of New York image of crying gay teen receives best response from Ellen DeGeneres
- 2 People all over the world are getting semicolon tattoos to draw attention to mental health
- 3 Greek debt crisis: Yanis Varoufakis's funniest (and most memorable) quotes
- 4 The biggest first date turnoff has been revealed
- 5 Swedish minister gives strongest case yet on why EU should stop turning away asylum seekers