Rail passengers are having to put up with dirty lavatories in stations and a lack of travel information, said a report published yesterday.
Just 30 per cent of stations in eastern England presented a good overall impression to passengers. "We will work to ensure passengers see improvements," said the Rail Users' Consultative Committee for Eastern England, which compiled the report.
A total of 179 stations were inspected. Some lacked facilities for the disabled, others failed to provide service announcements or timetable information posters.
Salvaging Britain's "crisis-hit" transport system will cost more than £200bn over the next 10 years, including £79bn for local transport, the Confederation of British Industry said.