Flooding hits London broadband and phones
Flooding at a BT exchange affected broadband and telephone services today.
Tens of thousands of customers in parts of north and west London and possibly others across the country might have been hit following the incident in the Paddington area of west London, a BT spokesman said.
"Following major flooding at a BT exchange in the Paddington area, tens of thousands of customers in parts of north and west London may be experiencing a loss of broadband and or telephone service," a statement said.
"Customers in other parts of the country may also be affected.
"We are currently working on restoring services to customers. However, as this is a complex incident, we cannot accurately predict when all services will be restored. We will issue further updates as the situation changes.
"Any customers needing to make calls to the emergency services who have a problem using their phones are advised to do so by using their mobile phone, or alternatively by using a friend or neighbour's working phone."
A spokesman for London Fire Brigade said they were called at around 7.30am to a "flooding incident" in an electrical intake room in the basement of a building.
A Barclays spokesman said three central London branches - Marylebone, Portman Square and Sloane Square - had been closed all day following the incident.
He said: "The branch network relies on telephony links to be able to operate and without connection to the telephone network there was no alternative but to close and redistribute staff to other branches."
- 1 I've been called an abusive and dangerous parent, when all I did was listen to my transgender child
- 2 Smartphones are making children borderline autistic, says psychiatrist
- 3 Why this father didn’t hide his daughter’s heroin overdose in her obituary
- 4 Company breaks open Apple Watch to discover what it says is 'planned obsolescence'
- 5 Teaching profession headed for crisis as numbers continue to drop and working lives become 'unbearable'
Smartphones are making children borderline autistic, says psychiatrist
Nepal earthquake: More than 1,100 killed across four countries and in Mount Everest avalanche
Nepal earthquake: The race is on to help thousands trapped under rubble around Kathmandu, while remote villages face a long wait for help
Royal baby: Live updates as superbug closes ward at St Mary's Hospital where Duchess of Cambridge is due to give birth
Teaching profession headed for crisis as numbers continue to drop and working lives become 'unbearable'
General Election 2015: Chuka Umunna on the benefits of immigration, humility – and his leader Ed Miliband
The sickening truth about food banks that the Tories don't want you to know
Migrant boat disaster: Ukip candidate mocks victims in sickening Twitter post
Nigel Farage wants the BBC to stop making programmes like Doctor Who, Strictly Come Dancing, and Top Gear
Global warming: Scientists say temperatures could rise by 6C by 2100 and call for action ahead of UN meeting in Paris
Rupert Murdoch berated Sun journalists for not doing enough to attack Ed Miliband and stop him winning the general election
£26000 - £28000 per annum + benefits : Ashdown Group: Senior Accounts Assistan...
£24000 - £26000 per annum + benefits : Ashdown Group: A highly successful, glo...
£22000 - £40000 per annum: Recruitment Genius: This company is part of a Group...
£16000 - £18000 per annum: Recruitment Genius: Are you a a young, dynamic pers...